Job Summary: Incumbent is a key nonclinical member of the Behavioral Health Crisis Center’s team. They help clients set and achieve recovery goals, promote self-directed progress, and support crisis care plans. The incumbent provides a unique perspective, by modeling effective recovery skills and self-care, meeting individuals with unconditional positive regard and without judgment, in line with their ethical code and practice scope. Assists with onboarding, training, continuing education, and best practices, while supporting managers and the director in achieving organizational goals. Essential Job Functions: Operate in accordance with the system's Operational Guidelines and within their professional Code of Ethics and Scope of Practice. Provide practical role modeling, and utilize personal experience to benefit the client. Implement guidelines, procedures and program rules. Promote coping skills for managing substance use disorders and mental health symptoms. Share lived experiences of recovery positively and demonstrate the use of recovery tools and modeling of successful recovery behaviors. Maintain and leverage a knowledge of community resources and assist clients in developing a supportive network and resource ecosystem. Assist clients with identifying strengths and resources to achieve self-directed recovery goals, foster independent decision making and pro-active involvement in their treatment. Teach and model symptom management and problem-solving skills. Document interventions, resources linked, client behaviors, strengths, progress, responses, challenges, concerns and needs promptly using the electronic health record. Provide transportation as clinically appropriate in line with company and program guidelines. Lead and support training and education to maintain industry standards and strive for best practice. Assist with chart audits and review progress summaries to improve services provided. Maintain scheduling calendar within the peer discipline in collaboration with leadership. Assist with data entry and integrity management. All other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED