Lead Cashier

Mothers Market•Costa Mesa, CA

1d•$17 - $19

About The Position

As a Lead Cashier at Mother’s Market, you will oversee front-end operations, ensuring exceptional customer service and efficient transaction processing. Your leadership will guide a team of cashiers and courtesy clerks, foster a positive work environment and maintain store standards.

Requirements

High School Diploma or GED
Prior experience as a cashier; supervisory experience is a plus.
Strong leadership, organization, and time-management abilities
Exceptional verbal and written communication skills
Comfortable using Word, Excel, Outlook, POS systems
Excellent math skills and the ability to use data to drive staffing and sales
Lift/move grocery and bulk items up to 50 lbs. (up to 100 times/day)
Handle carts, dollies, and electric pallet jacks
Stand, walk, bend, and twist frequently
Flexibility to work various shifts mornings, evenings, weekends as needed

Responsibilities

Team Leadership: Supervise, train, and motivate cashier and courtesy clerk teams to deliver outstanding service.
Operational Oversight: Manage front-end operations, including running breaks, handling returns, processing transactions, and ensuring accurate cash handling.
Customer Service Excellence: Address customer inquiries and concerns promptly and professionally, ensuring satisfaction.
Inventory Management: Assist in stocking and facing products, ensuring shelf labels are accurate and consistent.
Store Maintenance: Maintain a clean and organized front-end area, including registers and surrounding spaces.
Safety and Security: Monitor and enforce safety and security protocols to protect team members and customers.
Collaboration: Work closely with other departments to support store-wide initiatives and maintain operational flow.