Lead Cashier

Ulta Beauty • Davenport, IA

413d

About The Position

The Lead Cashier at Ulta Beauty is responsible for ensuring efficient guest transactions and maintaining high standards at the cashwrap area. This role involves training new cashiers, driving loyalty results, and enhancing the guest experience through exceptional service and product recommendations. The Lead Cashier collaborates with the leadership team to support operational tasks and uphold company policies, while also contributing to a positive and inclusive work environment.

Requirements

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and selling.
• Experience addressing guest concerns and delivering exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.
• Proficient with basic technology, including Point of Sale systems.

Nice To Haves

• Experience in a retail environment.
• Knowledge of beauty products and services.

Responsibilities

• Ensure exceptional service by greeting and engaging each guest, personalizing service to their needs, and recommending products.
• Handle sales, refunds, and exchanges courteously and efficiently.
• Book appointments and support in-store events to enhance the guest experience.
• Maintain organization and cleanliness of cashwrap displays and supplies.
• Assist in training new cashiers and cross-training associates in cashiering duties.
• Support the leadership team with cashier chat ins/outs and associate exit inspections.
• Stay informed about industry trends and product knowledge to better serve guests.
• Drive accountability in delivering a personalized Ulta Beauty brand experience.

Benefits

• Employee discounts on products and services.
• Opportunities for professional development and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Health and Personal Care Retailers
• Education Level: High school or GED