Lead Business Systems Analyst

Polymer Concepts Technologies • Hanover, PA

3d • Hybrid

About The Position

Polymer Concepts Technologies PBY, Inc. KRS Division dba Kaydon Ring & Seal (“KRS”) is responsible for Aerospace and Industrial applications. KRS has a customer portfolio that includes all major players in the Aerospace and Industrial industries. Our business is fully customer focused, with products specifically designed for an engine/airframe application and then produced in small quantities and small lots on highly flexible equipment. Extreme product range fragmentation, complex product design, very high-quality standards and traceability requirements are the peculiarity of KRS. Job Summary The Lead Business Systems Analyst serves as an enterprise-level individual contributor responsible for supporting, optimizing, and advancing business systems across all operating companies within the organization. This role partners closely with Operations, Finance, Supply Chain, Quality, and IT stakeholders to ensure business systems—particularly ERP and related platforms—are effectively configured, adopted, and leveraged to support scalable, standardized, and compliant operations. The role is intentionally structured as an enterprise resource, with success measured by overall system adoption, process alignment, and organizational capability building rather than performance outcomes of any single site or business unit.

Requirements

• Bachelor’s degree in Information Systems, Business Administration, Engineering, or a related field, or equivalent practical experience.
• Minimum of 5 years of experience in an ERP or enterprise business systems role with responsibility for system configuration, process ownership, and operational support in a manufacturing or distribution environment.
• Strong understanding of cross-functional business processes, including operations, supply chain, finance, and quality, with demonstrated ability to translate business requirements into system solutions.
• Proven ability to work effectively across multiple sites and diverse stakeholder groups.
• Strong analytical, problem-solving, and communication skills.
• Strong understanding of enterprise business systems, including ERP platforms and integrated applications.
• Ability to analyze and document complex business processes across multiple functional areas.
• Skill in translating business requirements into system configurations, enhancements, and solutions.
• Strong problem-solving and analytical skills, including root cause analysis of system and process issues.
• Ability to communicate technical concepts effectively to non-technical stakeholders.
• Demonstrated ability to partner with cross-functional teams and influence without direct authority.
• Strong documentation skills, including development of workflows, user guides, and training materials.
• Ability to support change management efforts and drive user adoption of new systems and processes.
• Strong organizational skills and ability to manage multiple priorities across sites.
• Ability to sit for extended periods while working at a computer.
• Ability to travel to operating sites as needed (estimated up to 25%).
• This position may require access to information and items subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Access to such information is restricted to U.S. persons as defined under applicable law. Employment in this position is contingent upon the candidate’s ability to comply with U.S. export control requirements and, where applicable, the company’s ability to obtain any required authorization.

Nice To Haves

• Experience supporting multi-entity or multi-site organizations.
• Prior involvement in ERP implementations or major system upgrades, including experience with Microsoft Dynamics 365 Business Central or similar platforms.
• Familiarity with manufacturing or industrial environments.
• Experience developing training materials or leading system training sessions.

Responsibilities

• Serve as the enterprise lead and internal subject-matter expert for business systems, including ERP platforms and integrated applications, coordinating closely with Finance, Operations, and IT stakeholders.
• Partner with cross-functional stakeholders to gather requirements, analyze business processes, and translate operational needs into system configurations and enhancements.
• Lead and support ERP implementation, optimization, and post-go-live stabilization efforts across multiple sites.
• Drive process standardization and system consistency, balancing enterprise alignment with site-specific operational needs.
• Diagnose and resolve system issues, performing root cause analysis and coordinating solutions with internal IT teams and external vendors as needed.
• Develop and maintain system documentation, workflows, and user guidance to support consistent adoption and effective system use.
• Train and support end users and site leadership on system functionality, best practices, and process expectations.
• Build internal system capability to reduce organizational reliance on external consultants.
• Ensure data integrity, reporting accuracy, and process compliance across enterprise systems.
• Support change management efforts related to system updates, enhancements, and process changes.
• Collaborate with IT and leadership to evaluate and implement future system enhancements and complementary tools.

Benefits

• Safe Harbor 401k Plan with Company match up to 3.5%
• Medical, dental, vision and voluntary benefits on the 1st of the month following hire date
• PTO
• Bonus eligible
• Company paid life insurance, short-term disability and long-term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level