Lead Business Process Analyst

Ecolab•Naperville, IL

About The Position

Ecolab is providing an exciting opportunity to join our Ecolab Digital team as a Lead Business Process Analyst. This role will focus on digital platforms to enable & support our Global Water Sales & Service organization. In this agile environment, the Lead Business Process Analyst will work closely with business stakeholders and development teams to gather requirements, work with multiple teams to assist in determining innovative solutions, as well as configuration, data management, and write/execute testing scrips. Platforms include but is not limited to the Microsoft suite of tools including but not limited to Dynamics 365, Power Platform, Power BI etc. What’s in it For You: The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best What You Will Do: Partner with global team & business partners to provide innovative/creative solutions to enable business requirements Gathers & document functional requirements from business stakeholders and convert them to technical requirements for the development team Manages and communicates across multiple levels of businesses Participates in prioritization and scope for release management Lead analysis of business process for Global Water business units Ensure business alignment between Global Water businesses on the suite of power apps leveraged by Ecolab Sales teams Basic CRM configuration, power automate flows within Power Platform space Experience building canvas apps and troubleshooting issues within them Experience implementing packaged software Act as Scrum Master, as needed, on prioritized business efforts Assist and/or lead coordination of testing cycles Data analysis and design within CRM, Azure Data Factory and External Integrations Manages users, roles, profiles, groups, sharing rules, and other setup options Collaborates with developers to determine options to meet business requirements Troubleshoots and resolves issues in a timely fashion related to production environment

Requirements

Bachelor’s Degree
8 years of professional work experience
5 years of experience with requirements management supporting sales and marketing organizations
3 years of experience with Dynamics 365 (Sales, Field Service, Marketing modules)
3 years of hands-on experience with the Microsoft Power Platform technology stack with focus on power apps and connectors for power apps
2 years of experience with Agile Methodology
Immigration sponsorship and relocation are not available for this position.

Nice To Haves

Proven ability to understand business needs, build strategic partnerships, and document and implement software solutions
Good understanding of basic CRM foundations, system integration including data cleansing, loading and integrations.
A good understanding of the strategic and commercial drivers for Power Apps among other Power Platform capabilities.
Experience working with multi-device strategies for Canvas apps.
Experience working with Microsoft Co-Pilot and building Agents.
Experience in CRM tool configuration, flows, & user security management
Experience managing relationships with 3rd party vendors and teams.
Delivery experience with global, multi-lingual systems and development teams that span across multiple time zones.
Able to successfully manage core responsibilities independently or with limited over-sight
Excellent verbal and written communication skills
Excellent organization skills
Ability to maintain critical thinking while balancing multiple tasks
Must have experience working on multiple projects and meeting project objectives in a timely manner
Proven facilitation and negotiation skills with a diverse community including business representatives, Microsoft, and technology counterparts to effectively drive projects to closure
Proven ability to learn new skills, technologies, and passionate about conveying knowledge

Responsibilities

Partner with global team & business partners to provide innovative/creative solutions to enable business requirements
Gathers & document functional requirements from business stakeholders and convert them to technical requirements for the development team
Manages and communicates across multiple levels of businesses
Participates in prioritization and scope for release management
Lead analysis of business process for Global Water business units
Ensure business alignment between Global Water businesses on the suite of power apps leveraged by Ecolab Sales teams
Basic CRM configuration, power automate flows within Power Platform space
Experience building canvas apps and troubleshooting issues within them
Experience implementing packaged software
Act as Scrum Master, as needed, on prioritized business efforts
Assist and/or lead coordination of testing cycles
Data analysis and design within CRM, Azure Data Factory and External Integrations
Manages users, roles, profiles, groups, sharing rules, and other setup options
Collaborates with developers to determine options to meet business requirements
Troubleshoots and resolves issues in a timely fashion related to production environment