Lead Business Execution Consultant – Whoelsale Opex Smart Lead

Wells Fargo•Charlotte, NC

23h•Hybrid

About The Position

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. About this role: Wells Fargo is seeking a Lead Business Execution Consultant in Operational Solutions/Operational Excellence group as part of Wholesale Lending Operations division. We’re looking for a transformation lead with a strong background in Digital and Intelligent Automation, proven experience in Agile delivery, and a track record of acting as an internal consultant to solve complex business challenges. You will operate in a fast-paced, matrixed environment, collaborating closely with cross-functional teams under tight timelines. Learn more about our career areas and lines of business at wellsfargojobs.com. In this role, you will: Define and execute the product roadmap, including feature development, enhancements, and integrations that exceed customer expectations Lead operational and support functions across multiple business groups, contributing to enterprise-level strategic initiatives Manage the full product lifecycle – from concept through launch, covering planning, development, testing, and release Ensure operational excellence by driving efficiency, quality, cost-effectiveness, and robust pipeline management Conduct research and analysis on complex business, operational, and strategic initiatives, leveraging a strong understanding of organizational strategy and global business execution Act as an internal consultant, independently providing recommendations and leadership to support functions Support planning and execution of programs focused on risk mitigation, operational efficiency, and enhanced customer experience Collaborate with team leaders to develop project plans, policies, and procedures that align with business goals Provide cross-functional leadership, managing relationships and driving implementation of programs, services, and initiatives in partnership with key stakeholders

Requirements

5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

Demonstrated experience leading cross-functional teams within a matrixed program structure, with expertise in Low Code/No Code development, data analysis, intelligent automation, workflow and case management, and OCR technologies
Hands-on experience working in Agile/Scrum environments, including eliciting requirements, writing user stories, documenting processes, and creating test cases
Proven ability to deliver iterative features and MVPs aligned with evolving business needs
Experience in designing and reporting Operational Scorecard metrics to diverse stakeholder groups
Skilled in facilitating workshops and design sessions, gathering requirements from Line of Business SMEs and senior leadership to drive business outcomes
Strong collaboration skills with a focus on teamwork and stakeholder engagement
Experience coordinating functional and user acceptance testing with data partners and business users
Solid understanding of operational processes in financial services, with the ability to translate business needs into technical solutions
Excellent problem-solving, organizational, and analytical skills, with the ability to evolve product strategy based on research, data, and industry trends
Strong verbal and written communication skills, with the ability to convey complex ideas clearly and concisely
Proven ability to act as a liaison between development teams, data analysts, Commercial Banking Operations managers, and senior executives
Certifications such as CSPO, Lean Six Sigma, and Agile are a strong advantage
Hands-on experience with platforms like MS Dynamics, Xceptor, PowerApps, Alteryx, etc. is highly desirable

Responsibilities

Define and execute the product roadmap, including feature development, enhancements, and integrations that exceed customer expectations
Lead operational and support functions across multiple business groups, contributing to enterprise-level strategic initiatives
Manage the full product lifecycle – from concept through launch, covering planning, development, testing, and release
Ensure operational excellence by driving efficiency, quality, cost-effectiveness, and robust pipeline management
Conduct research and analysis on complex business, operational, and strategic initiatives, leveraging a strong understanding of organizational strategy and global business execution
Act as an internal consultant, independently providing recommendations and leadership to support functions
Support planning and execution of programs focused on risk mitigation, operational efficiency, and enhanced customer experience
Collaborate with team leaders to develop project plans, policies, and procedures that align with business goals
Provide cross-functional leadership, managing relationships and driving implementation of programs, services, and initiatives in partnership with key stakeholders

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