Lead Business Analyst - Card Acquiring

Fiserv, Inc.Coral Springs, FL
67dOnsite

About The Position

A successful Lead Business Analyst- Card Acquiring at Fiserv performs detailed requirements analysis, documents processes, and conducts user acceptance testing to ensure our solutions meet business needs. The role requires an analytical mindset to evaluate business processes, anticipate requirements, and develop optimized solutions. Additionally, the analyst communicates effectively with cross-functional teams and stakeholders, providing leadership and guidance to junior staff.

Requirements

  • 8+ years of experience in Business Analysis.
  • 4+ years of experience in the Card Acquiring domain.
  • 4+ years of experience in gathering requirements, documenting processes, and working with development teams to create functional specifications
  • Bachelor's Degree or equivalent and/or equivalent military experience.

Nice To Haves

  • 4+ years of experience with both Waterfall and Agile methodologies.
  • 4+ years of experience leading, facilitating, and documenting functional processes and dialogue flows.
  • Fluency in Spanish alongside English proficiency.

Responsibilities

  • Evaluate business processes, anticipate requirements, and identify areas for improvement.
  • Lead ongoing reviews of business processes and develop optimization strategies.
  • Document and communicate the results of your analysis and insights to stakeholders.
  • Coordinate and perform user acceptance testing to ensure solutions meet business requirements.
  • Serve as a liaison between clients and technical teams to facilitate clear communication and effective implementation of solutions.

Benefits

  • Medical, Vision and Dental Benefits
  • Comprehensive benefit plans to suit your unique needs
  • Fuel Your Life Wellness Program
  • Resources to elevate your well-being
  • 401k, Employee Stock Purchase Plans and Incentives & Bonuses
  • When Fiserv performs well, so does your financial health
  • Employee Resource Groups
  • Celebrating inclusion in the workplace
  • Paid Time Away
  • Providing the time off to manage personal needs
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