Lead Benefits Manager

Allvue Systems • New York, NY

28d

About The Position

The Lead Benefits Manager is responsible for overseeing the design, implementation, and administration of global employee benefits programs spanning the US, UK, India, Poland, and Ukraine. This role demands deep expertise in US benefits, including handling employee inquiries, managing the annual open enrollment process, coordinating with vendors and brokers, and ensuring compliance with applicable regulations. The individual also collaborates closely with local People Operations leads in other regions to provide strategic guidance and support on global benefits management.
This position plays a crucial role in enhancing the employee experience, driving organizational objectives, and aligning global benefits offerings with the company’s strategy. Additionally, the Lead Benefits Manager conducts new hire orientation for US employees to ensure a seamless onboarding experience. This role requires a strategic, detail-oriented, and hands-on professional with outstanding organizational, analytical, and communication skills.

Requirements

• Bachelor’s degree in human resources, Business Administration, related field is strongly preferred.
• Minimum of 7–10 years of experience in benefits management and people operations, with at least 2–3 years managing global benefits programs.
• Experience utilizing AI-driven tools, Jira ticketing systems, and embracing automation in HR operations.
• Extensive knowledge of US benefits laws and regulations coupled with familiarity in international benefits administration.
• Proven track record in leading large-scale initiatives such as open enrollment or global benefits implementations.
• Strong vendor management and negotiation skills with demonstrated ability to foster productive broker and vendor relationships.
• Superior organizational, analytical, and problem-solving abilities, with a keen eye for detail.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders and work collaboratively across multiple regions.
• Proven ability to manage competing priorities and deadlines independently in a dynamic, fast-paced environment.
• Comfortable maintaining employee data in HRIS, ideally ADP and proficient in the Microsoft Office Suite, particularly Outlook, Word, Excel.
• Demonstrated commitment to maintaining strict confidentiality and integrity when managing employee data.

Nice To Haves

• Relevant experience working for a US-based, PE-backed company and knowledge of SaaS business models and the investment/fintech industry is highly desirable.

Responsibilities

• Addressing employee benefit inquiries and providing guidance.
• Leading the annual open enrollment process from planning through execution.
• Maintaining relationships with brokers, vendors, and insurance providers.
• Ensuring compliance with federal, state, and local regulations (e.g., ERISA, ACA, COBRA, HIPAA).
• Monitoring benefit trends and competitor offerings to recommend enhancements to existing programs.
• Driving employee education, wellness initiatives, and benefits communication efforts in partnership with the People Committee.
• Conducting new hire orientation sessions for US employees to provide clarity on available benefits, policies, and enrollment options.
• Administering leave-of-absence programs.
• Documenting US policies and procedures to ensure alignment with federal, state, and local standards.
• Partner with regional People Operations team members in the UK, India, Poland, and Ukraine to Provide strategic expertise and oversight for regional benefits programs.
• Support the rollout and implementation of global benefits initiatives and policies.
• Align benefits offerings with organizational goals and regional compliance requirements.
• Oversee relationships with brokers, vendors, and insurance providers in local markets.
• Ensure documentation of regional policies and procedures to maintain compliance with statutory requirements.
• Partner with the payroll analyst to review and approve semi-monthly payroll.
• Collaborate with HR, Finance, and Legal teams to manage benefits budgeting, invoicing, and compliance audits.
• Analyze and report global benefits metrics, such as participation rates, costs, and employee feedback, to inform and improve decision-making.
• Resolve complex benefits-related escalations using strong problem-solving and communication skills.
• Lead global RFP processes for selecting new benefits vendors and programs, while identifying opportunities for cost optimization.
• Stay updated on industry best practices and legislative changes impacting global benefits, ensuring compliance, reducing risk, and maintaining competitive positioning.
• Promote employee well-being by continuously evaluating and improving benefits offerings to enhance work-life balance, mental health support, and overall employee satisfaction.

Benefits

• Health Coverage options along with other voluntary benefits
• Enterprise Udemy membership with access to thousands of personal and professional development courses
• 401K with Company match up to 4% or Employee Pension plan
• Competitive pay and year-end bonus potential
• Flexible PTO
• Charitable Donation matching, along with Volunteer and Voting PTO
• Numerous team building activities to promote collaboration in a fun and fast-paced work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees