Lead Behavioral Health Technician

Avenues Recovery•Easton, MD

2d•Onsite

About The Position

Who We Are: Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations across seven states. With an unrivaled, evidence - based clinical curriculum and highly individualized care, Avenues continues to set new standards in the world of addiction treatment. Our programs - spanning detox, residential, PHP, IOP and outpatient services - have transformed the lives of thousands to date. But our secret superpower is our people. If you are a talented, passionate clinician looking to make a real difference in the recovery community, the Avenues family warmly welcomes you! Now Hiring a Lead Behavioral Health Technician for our Detox and Residential treatment facility in Cambridge, MD! This shift is from 11am-7pm. Key Attributes: Client‑Centered & Recovery‑Focused Creates a compassionate, supportive environment that promotes recovery. Models healthy behaviors and ensures client needs are observed, supported, and communicated promptly. Strong Leadership & Team Development Mentors and guides BHT staff, promotes teamwork, ensures protocols are followed, and provides support during crises or high‑risk situations. Effective Communication Skills Communicates clearly and consistently with staff and leadership. Documents key information promptly and escalates urgent issues in real time. High Integrity & Accountability Demonstrates honesty, reliability, and ethical behavior. Maintains confidentiality and adherence to organizational, state, and federal standards. Operational Awareness & Process Improvement Mindset Ensures BHT operations (medication observation, rounds, shift reporting, intakes, room checks) run smoothly. Identifies areas for improvement and follows through on operational needs. Strong Observational & Critical‑Thinking Skills Recognizes client behaviors, safety concerns, and environmental risks. Responds appropriately to crises, emergencies, or situations requiring de‑escalation. Adaptability & Cultural Sensitivity Adjusts well to rapidly changing needs and displays cultural awareness and respect for diverse populations. Policy Enforcement & Safety Focus Maintains a safe environment by enforcing policies and facility rules while balancing structure with a positive client experience. Administrative Competence Completes documentation accurately, manages inventory, supports scheduling, and assists with front‑desk or administrative duties when needed. Flexibility & Scheduling Reliability Able to work flexible hours-including some evenings, overnights, or weekends-based on supervisory needs and responsibilities. Where You'll Work: Avenues Recovery Center at Eastern Shore is a 100-bed residential facility which offers inpatient drug and alcohol rehabilitation services. Our expansive building is newly renovated, modern and appealing, offering an array of amenities and a true hotel-like experience. Set on 7.74 acres of picturesque and secluded property, Avenues at Eastern Shore provides the ideal setting for clients to heal, re-connect and re-discover themselves. Our multidisciplinary staff include therapists, clinicians, nurses, nurse practitioners, addictions counselors and behavioral health technicians who are trained in all key therapeutic modalities - and all of whom provide compassionate, dignified and unsurpassed care each day. Why Join Us? Avenues features a rich, enjoyable workplace culture where each employee is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel!

Requirements

High School diploma or GED required.
If in recovery, a minimum one-year period of sustained sobriety is required.
Strong leadership and interpersonal skills
Warm, empathetic personality with ability to set firm boundaries
Dignified, honest character which models recovery principles

Nice To Haves

Valid driver's license and CPR certification preferred

Responsibilities

Client‑Centered & Recovery‑Focused Creates a compassionate, supportive environment that promotes recovery.
Models healthy behaviors and ensures client needs are observed, supported, and communicated promptly.
Strong Leadership & Team Development Mentors and guides BHT staff, promotes teamwork, ensures protocols are followed, and provides support during crises or high‑risk situations.
Effective Communication Skills Communicates clearly and consistently with staff and leadership.
Documents key information promptly and escalates urgent issues in real time.
High Integrity & Accountability Demonstrates honesty, reliability, and ethical behavior.
Maintains confidentiality and adherence to organizational, state, and federal standards.
Operational Awareness & Process Improvement Mindset Ensures BHT operations (medication observation, rounds, shift reporting, intakes, room checks) run smoothly.
Identifies areas for improvement and follows through on operational needs.
Strong Observational & Critical‑Thinking Skills Recognizes client behaviors, safety concerns, and environmental risks.
Responds appropriately to crises, emergencies, or situations requiring de‑escalation.
Adaptability & Cultural Sensitivity Adjusts well to rapidly changing needs and displays cultural awareness and respect for diverse populations.
Policy Enforcement & Safety Focus Maintains a safe environment by enforcing policies and facility rules while balancing structure with a positive client experience.
Administrative Competence Completes documentation accurately, manages inventory, supports scheduling, and assists with front‑desk or administrative duties when needed.
Flexibility & Scheduling Reliability Able to work flexible hours-including some evenings, overnights, or weekends-based on supervisory needs and responsibilities.