Lead Barista

ThumaLos Angeles, CA
8d$21 - $25

About The Position

Thuma is looking for a Lead Barista to join our new West Hollywood team and help lead our new store opening. Reporting to the Store Manager, this position will play a pivotal role in the seamless functioning and overall success of our West Hollywood Store. We are seeking a skilled and passionate Lead Barista to be the heart and soul of our cafe experience. As our Lead Thuma Barista, you'll be an integral part of creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service and upholding standards within the cafe team.

Requirements

  • Based in Los Angeles.
  • You’re a people person and like interacting with others.
  • Previous experience as a Lead Barista or similar role in a cafe.
  • Extensive knowledge of coffee brewing techniques, espresso preparation, and latte art.
  • Possess a Los Angeles Food Safety Manager card or be willing to obtain one.
  • Proven leadership skills with the ability to motivate and inspire a team.
  • Excellent organizational and multitasking abilities in a fast-paced environment.
  • Strong communication skills and a customer-centric approach.
  • Flexibility to work weekends and holidays as needed.

Responsibilities

  • Be an extension of the Thuma retail team and create an environment where people like to spend time.
  • Manage cafe inventory and ordering in collaboration with the Store Manager.
  • Ensure compliance of local health regulations are closely followed.
  • Oversee daily cafe operations, including opening and closing procedures.
  • Lead and mentor baristas, providing guidance and training.
  • Ensure exceptional coffee quality through proper brewing techniques and recipe adherence.
  • Create and maintain a positive and collaborative work environment.
  • Manage inventory, assist in placing orders, and monitoring stock levels.
  • Handle customer inquiries, feedback, and resolve issues promptly.
  • Collaborate with management to optimize cafe efficiency and performance.
  • Uphold Thuma's commitment to ethical business practices, sustainability and 6-star customer service.
  • Have great communication between cafe and retail teams to ensure the cafe is covered and all customers are being assisted in a timely manner.
  • Develop and implement new coffee offerings and seasonal promotions.

Benefits

  • Comprehensive medical, dental + vision coverage options with generous employer contributions
  • Participation in our 401k program where we will match up to 6% of your contributions
  • We believe healthy, happy, relaxed people do better work
  • 12 weeks of paid parental leave + company sponsored membership at One Medical
  • We provide an employee discount of 40% off all Thuma products
  • A complimentary product credit when you start, worth up to $2,000

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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