Lead Barista

Thuma • Los Angeles, CA

8d • $21 - $25

About The Position

Thuma is looking for a Lead Barista to join our new West Hollywood team and help lead our new store opening. Reporting to the Store Manager, this position will play a pivotal role in the seamless functioning and overall success of our West Hollywood Store. We are seeking a skilled and passionate Lead Barista to be the heart and soul of our cafe experience. As our Lead Thuma Barista, you'll be an integral part of creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service and upholding standards within the cafe team.

Requirements

• Based in Los Angeles.
• You’re a people person and like interacting with others.
• Previous experience as a Lead Barista or similar role in a cafe.
• Extensive knowledge of coffee brewing techniques, espresso preparation, and latte art.
• Possess a Los Angeles Food Safety Manager card or be willing to obtain one.
• Proven leadership skills with the ability to motivate and inspire a team.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Strong communication skills and a customer-centric approach.
• Flexibility to work weekends and holidays as needed.

Responsibilities

• Be an extension of the Thuma retail team and create an environment where people like to spend time.
• Manage cafe inventory and ordering in collaboration with the Store Manager.
• Ensure compliance of local health regulations are closely followed.
• Oversee daily cafe operations, including opening and closing procedures.
• Lead and mentor baristas, providing guidance and training.
• Ensure exceptional coffee quality through proper brewing techniques and recipe adherence.
• Create and maintain a positive and collaborative work environment.
• Manage inventory, assist in placing orders, and monitoring stock levels.
• Handle customer inquiries, feedback, and resolve issues promptly.
• Collaborate with management to optimize cafe efficiency and performance.
• Uphold Thuma's commitment to ethical business practices, sustainability and 6-star customer service.
• Have great communication between cafe and retail teams to ensure the cafe is covered and all customers are being assisted in a timely manner.
• Develop and implement new coffee offerings and seasonal promotions.

Benefits

• Comprehensive medical, dental + vision coverage options with generous employer contributions
• Participation in our 401k program where we will match up to 6% of your contributions
• We believe healthy, happy, relaxed people do better work
• 12 weeks of paid parental leave + company sponsored membership at One Medical
• We provide an employee discount of 40% off all Thuma products
• A complimentary product credit when you start, worth up to $2,000

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees