Lead Barista (Starbucks at AT&T Discovery District)
About The Position
Legends is a holistic agency specializing in delivering solutions for legendary brands across various verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. They offer a 360-degree service solution encompassing Global Planning, Global Sales, and Hospitality. The company prides itself on its people and expertise, with leadership possessing over 300 years of experience. The Lead Barista position reports to the SR. F&B Manager for the Cafe and provides key support in day-to-day operations. This role involves maintaining service standards, guiding the barista team, ensuring product quality and guest experience consistency, overseeing shift execution, supporting onboarding and training, and acting as a liaison between frontline staff and management.
Requirements
- All applicants must be at least 18 years of age
- Customer service is a must
- Cashier experience is a must
- Ability to interact with co-workers in order to ensure compliance with company service standards
- Ability to multitask in a fast paced, team-oriented environment
- Must be fluent in English
- Ability to work independently and/or in a team environment
- Ability to work in an open aired environment during all climate conditions
- Ability to lift and carry items weighing up to 30 pounds, up and down stairs/ramps
- Must be able to stand for extended hours
- Ability to work extended hours, nights, weekends, and holidays
- Must have sufficient mobility to perform assigned production tasks including standing, constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
- Must meet state and local health requirements for food handlers and alcoholic beverage services
- Practice safe work habits, follow safety policies, procedures, and regulations, complete company-wide safety training and any addition job specific safety training
- Reliable transportation is a must
Nice To Haves
- Bilingual is a plus
Responsibilities
- Assists with maintaining service standards
- Guiding barista team performance
- Ensuring consistency across product quality and guest experience
- Help oversee the shift execution
- Support onboarding and training
- Act as a liaison between frontline staff and management
- Ensures that all customers are educated on our products and services
- Answers customer questions regarding coffee blends, preparation, and product freshness
- Greets all customers with fast, friendly, personalized service
- Accurately enters sales orders into POS system in a courteous and friendly manner for our customers
- Develops an understanding of coffee and tea regions and the various differences in flavor and blends
- Sells and serves baked goods and miscellaneous food items to customers
- Maintains a clean and organized workplace so that team members can locate resources and product as needed
- Other duties as assigned by management
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
