Lead Background Investigator / Program Lead

Kentech Consulting Inc•Oakland, CA

About The Position

The Lead Background Investigator will serve as the primary program lead for KENTECH’s delivery of pre-employment background investigation services to the City of Oakland Fire Department. This role is responsible for investigative quality, compliance oversight, and primary coordination with City stakeholders.

Requirements

Extensive experience conducting public safety background investigations
Demonstrated working knowledge of California POST Background Investigation standards
Experience with DOJ and FBI Live Scan processes
Strong report-writing, documentation, and decision-making skills
Ability to manage high-volume investigations with strict deadlines
Proven professionalism, discretion, and confidentiality handling

Responsibilities

Lead and oversee all background investigations conducted under the Oakland contract
Ensure full compliance with POST standards, FCRA, California Civil Code, and City requirements
Review and approve Personal History Statements (PHS)
Conduct complex or escalated candidate interviews
Perform final quality review and grading of investigative files prior to City submission
Prepare and deliver complete investigative reports to Fire Department leadership
Participate in Character Review meetings as requested
Oversee investigator workload and surge capacity during academy cycles
Serve as the primary point of contact between KENTECH and the City