Lead, Area Health Information Specialist

Datavant•Englewood, NJ

4d•Hybrid

About The Position

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. We are seeking an Area Lead – Health Information Specialist to support Release of Information (ROI) operations within the Englewood, NJ market. This role is ideal for someone with healthcare or ROI experience who is ready to step into leadership—or continue growing as a people leader—while supporting operational excellence across assigned sites. This is a hybrid role requiring consistent on-site presence, collaboration with client staff, and flexibility to support coverage needs as they arise.

Requirements

High School Diploma or GED
Prior healthcare, medical records, HIM, or ROI experience required
Experience with ROI and EMR systems required
Ability to work on-site in Englewood, NJ as part of a hybrid schedule
Proficiency with computers, email, and standard office equipment
Ability to maintain strict confidentiality and comply with HIPAA regulations

Nice To Haves

Lead or supervisory experience preferred , but not required
Interested in leadership and motivated to grow in a lead role
Professional, dependable, and service-oriented
Reliable and punctual — attendance is critical
Comfortable working in a hybrid environment with on-site responsibilities
A strong communicator with both clients and internal teams
Organized and able to manage priorities effectively
Willing to be trained and eager to lead by example
Experienced in healthcare, HIM, or ROI environments

Responsibilities

Provide on-site support and coverage at assigned client locations as needed
Serve as a lead resource for Health Information Services (HIS) staff
Assist with onboarding, training, coaching, and ongoing support of team members
Act as a liaison between client stakeholders and internal leadership
Communicate staffing needs, workflow challenges, and coverage gaps proactively
Support operational continuity, productivity, and service-quality initiatives
Accurately process medical record and ROI requests while maintaining strict confidentiality
Manage high-volume inbound and outbound calls from patients, providers, and requestors
Handle fax, mail, and electronic request workflows, including logging, routing, and tracking
Review, date-stamp, and upload incoming requests into HealthSource
Monitor shared drives, fax queues, and email inboxes for timely request processing
Create encrypted CDs/DVDs of patient records and maintain proper documentation
Assist walk-in patients by verifying identity and processing disclosures
Monitor and complete patient transfers throughout the workday
Ensure compliance with HIPAA, privacy regulations, and client-specific policies
Uphold company and client codes of conduct at all supported locations
Maintain working knowledge of site-specific systems and workflows
Support continuity of coverage and minimize operational risk