Lead Analyst-Marketplace Seller Management

Lowes

9d • Onsite

About The Position

The Lead Analyst, Marketplace Seller Management will lead internal and external research and/or benchmarking, lead review/analyze customer information and other relevant data, conduct analysis, and guide the team in communicating insights and recommendations for their assigned sellers for both onboarding and ongoing performance management. The Lead Analyst will track, analyze, report, and lead final key performance metrics to ensure activities for their assigned sellers are meeting strategic and financial objectives and ensure all issues and opportunities are addressed in a timely manner. This role will actively create action plans and delegate and/or execute to address key opportunity areas. The Lead Analyst will serve as a member of a team of peers and will be expected to help coach and develop/lead less experienced analysts.

Requirements

• Bachelor’s degree in business administration, marketing, finance, or related field or equivalent years of experience in lieu of education requirement, if applicable
• 7 years of experience in e-commerce, omnichannel, merchandising/marketing, and/or brand/product management experience

Nice To Haves

• 3 years of marketplace experience
• 2 years of experience in Adobe analytics, Power BI, and Google analytics

Responsibilities

• Manage the digital onboarding and assortment strategy for their assigned sellers (10-20) through the aggregation of insights, competitive intelligence, item ecosystem knowledge, and data-driven recommendations.
• Produce weekly insights and present to key partners, including but not limited to, following up on the status of cross-functional deliverables, discuss any strategic updates, and partner closely with sellers, business development, seller experience, digital category management, and core merchandising areas.
• Regularly present insights and recommendations to cross-functional leaders (up to VP level) and sellers to guide future digital strategies for lowes.com.
• Solely lead the creation of strategic calendars for sellers for the upcoming fiscal year, align with seller management leadership, and share with cross-functional teams so they can leverage as necessary in their execution planning.
• Drive technological developments that will enhance the seller experience and optimize the customer journey on lowes.com in partnership with directors and senior directors across the digital commerce organization.
• Guide analyst level associates to analyze and leverage customer data, site behaviors, pre- and post-transaction data, SOPs, technical rules, and competitive benchmarking to identify opportunities to improve the seller and omnichannel customer experience, including identifying opportunities to improve taxonomy, purchase path (search and navigation), digital content, search engine optimization, and post-transaction results. Solely lead data analysis when needed or to support the project or team.
• Lead analysts towards successful project completion (6-10 projects) to deliver goals and partner with the manager to best address developmental and/or coaching opportunities along the way.
• In partnership with trust and safety and seller operations teams, ensure seller standards are defined and upheld while maintaining and organizing seller-related documents.
• Provide tactical support specific to in season opportunities to react to near-term business trends and drivers.

Benefits

• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount
• For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level