Lead Accounts Receivable Specialist (Onsite - Baton Rouge, LA)

Blue Cross and Blue Shield of Louisiana•Baton Rouge, LA

18d•Onsite

About The Position

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross. Residency in or relocation to Louisiana is preferred for all positions. POSITION PURPOSE This lead position is responsible for providing assistance and guidance to staff members in the review and reconciliation of all cash applications of premium payments. As a lead, this position will serve in the absence of the manager and/or supervisor. NATURE AND SCOPE This role does not manage people This role reports to this job: MANAGER, ACCOUNTS RECEIVABLE Necessary Contacts: In order to effectively fulfill this position the incumbent must be in contact with: Information Technology staff, Healthcare System Quality staff, BCBSLA Management including the Senior Management Team, Compliance Office, Internal Audit team, Project Management Office, Legal Division, and all areas of BCBSLA as part of company-wide teams, Agents, District Offices, Financial Institutions, Healthcare facilities, and external vendors and customers as needed.

Requirements

High School Diploma required
7 years of experience in accounts receivable or accounting operational functions required
Strong analytical and organizational skills required
Must have demonstrated leadership qualities along with strong collaboration and networking skills.
Must have the ability to analyze and reconcile financial and operational information.
Must be detailed oriented with the ability to assess processes for efficiency and effectiveness.
Recognize inconsistencies and gaps in business processes and take appropriate corrective actions.
Must have demonstrated ability to make decisions, prioritize, find solutions and work independently as well as be part of a team.
Must demonstrate the ability to work with Information Technology and processes to identify alternative solutions and methodologies.
Strong knowledge of database, word-processing, and Excel required

Nice To Haves

Bachelor's Degree in Accounting, Finance or business-related field preferred
Four years of related experience can be used in lieu of a Bachelor’s degree.
Knowledge of Facets preferred

Responsibilities

Monitors and delegates accounts receivable (AR) functions with review of all daily reconciliation to ensure all reconciling items are adequately identified and resolved on a daily basis.
Provides assistance and guidance to team members for better understanding of the work functions to produce proficient work product.
Mentors and trains staff to ensure compliance with processes, guidelines, and company policies and procedures.
Assigns identified errors to proper specialists to make timely corrections as needed.
Identifies, diagnoses, and initiates research necessary to resolve customer issues; coordinates and clearly communicates customer issues and consults with Management, Vendors and all needed personnel.
Reviews and responds to questions and action requests from internal and external customers to ensure service level agreements and quality assurance are consistent, efficient and in compliance by taking the necessary actions to improve AR systems, functionalities and processes.
Works with Information Technology and other departments on projects to recommend, design, develop, test, and implement new AR system changes and enhancements to the company’s receivable systems.
Leads analysis and strategic initiatives within the department to proactively identify and promote opportunities for operational and financial improvement.
Performs timely research to obtain current or prior payment history of premium receipts for accurate information to reconcile each account or to take other appropriate actions.
Assists with credit card reconciliation and research related to credit card processing ensuring systems are updated and reconciled daily.
Analyze and audit of the daily cash report balancing sheets.
Ensures that reconciliation is done timely.
Assist staff with reconciliation issues and errors.
Assists Accountants with monthly reconciliation of cash.
Serves as lead contact for internal and external auditors ensuring audit samples are accurate and completed in a timely manner.
Perform other job-related duties as assigned, within your scope of responsibilities.