About The Position

As a Lead Account Manager here at Solstice Advanced Materials, you will work in close partnership with and report to the Global Director of Strategic Account Management to drive day-to-day sales execution and account advancement for one of the company’s largest and most strategic semiconductor customers. While the Director sets overall account strategy and long-term vision, this role is highly execution-focused and cross-functional, ensuring strategy translates into measurable results. This individual will be responsible for managing pipeline execution, coordinating customer engagements, and driving internal alignment across nearly all functional groups to remove barriers, solve problems, and accelerate programs. The role requires strong commercial acumen, operational discipline, the ability to collaborate and form teams for impact, and the ability to influence without authority in a complex, matrixed environment. The ideal candidate should be located in Phoenix AZ or Portland OR.

Responsibilities

  • Own day-to-day sales execution for the assigned strategic semiconductor customer, ensuring alignment with the Director’s account strategy
  • Manage, qualify, and advance the opportunity pipeline from early engagement (TD/engineering teams) through close (sourcing/ purchasing)
  • Drive forecast accuracy, deal reviews, and cadence management in coordination with sales operations
  • Identify risks and gaps in the pipeline and proactively develop mitigation plans
  • Support pricing, commercial negotiations, payment topics, and deal structuring in partnership with finance and leadership
  • Serve as a primary day-to-day customer interface for commercial and program-related activities
  • Coordinate customer meetings, and working sessions, ensuring clear agendas, follow-ups, and action plans
  • Support the advancement of joint projects, programs, and partnership initiatives
  • Translate customer requirements into clear internal action plans and ensure timely execution
  • Build strong working relationships with customer stakeholders across procurement, engineering, operations, and leadership
  • Act as the internal quarterback for the account, working closely with engineering, product management, operations, supply chain, quality, finance, legal, and customer support
  • Remove internal roadblocks and resolve issues that could impact customer satisfaction, program timelines, or revenue
  • Drive alignment across functions to ensure commitments are realistic, documented, and delivered
  • Escalate issues appropriately and facilitate rapid problem-solving across teams
  • Track key milestones, deliverables, and dependencies for active customer programs
  • Lead customer project engagement and ensure internal teams remain aligned on priorities, timelines, and customer expectations
  • Maintain accurate account documentation, opportunity data, and program status updates
  • Partner with the Director to prepare executive-level updates and internal reviews
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service