Layer 1 Infrastructure Network Technician

City of Charlotte

1d • $30 - $38 • Onsite

About The Position

The Aviation Layer 1 Infrastructure Technician is responsible for installing and configuring network devices, performing network maintenance, and troubleshooting at the CLT Airport.

Requirements

• High School Graduate or Equivalent and 3 years of relevant experience
• 2 Year College Degree or 1-year relevant experience
• Bachelor's Level Degree
• MUST HAVE A VALID DRIVER'S LICENSE IN ORDER TO OBTAIN A CITY DRIVER'S PERMIT. THIS POSITION IS REQUIRED TO DRIVE BETWEEN ALL LOCATIONS ON THE AIRPORT CAMPUS.
• English grammar, spelling, and punctuation
• Principles and practices of basic bookkeeping
• Modern office procedures, methods and computer equipment
• Networking fundamentals
• Networking components such as routers, modems, switches, and servers
• Layer 1 Infrastructure best practices
• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships.
• Performing a variety of duties, often changing from one task to another of a different nature
• Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
• Leadership
• Troubleshooting
• Meet schedules and deadlines of the work.
• Understand and carry out oral and written directions.
• Accurately organize and maintain paper documents and electronic files.
• Maintain the confidentiality of information and professional boundaries.
• Communicate effectively, both orally and in writing
• Mitigate security risks and ensure network compliance with policies and procedures.
• Work on installations, upgrades, and root cause analysis of service outages

Nice To Haves

• At least two years of relevant college-level course work or an associate’s degree from an accredited college or university in Information Technology, Computer Science, or a related field.
• BICSI certification, if not certified, obtain within 6 months of date of hire.
• Familiar with fiber optic and copper cabling.

Responsibilities

• Manages, maintains, protects, and builds technology infrastructure. Provides support and implements technology needs.
• Installs and maintains all Layer 1 cabling Infrastructure for the switch networks and virtual server environments.
• Resolves trouble tickets, responds to alerts for switches, wireless access points, other sensor devices down, and replaces failed devices.
• Provides installation and deployment assistance on various projects from all departments in City.
• Supports, configures, programs, upgrades, maintains, troubleshoots, and repairs voice networks and system components, power supplies, peripherals, and software programs.
• Troubleshoots issues that occur after initial installation of data cabling (fiber/copper).
• Monitors customer inquiries and ensures appropriate and timely solutions.
• Install, maintain, troubleshoot, and repair all Category and Non-Category based copper cabling, Backbone and Horizontal, for the entire Airport Campus which includes tenants and sub tenants.
• Install, maintain, troubleshoot, and repair all Optical Fiber based cabling, Backbone and Horizontal, for the entire Airport Campus which includes tenants and sub tenants.
• Maintain Documentation and Records for all cabling systems, optical fiber, radio systems, specialty systems, cabling pathways both inside the terminal and the outside campus environment.
• Responsible for cross connect and meeting cutover schedules for system rollout, for Airport and Tenant systems.
• Provide access and escort for contractors, engineers, consultants etc. for various needs in and around the Airport Campus.
• Maintain over 200 communications rooms and/or spaces campus wide.
• Performs related work as required. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Benefits

• The City of Charlotte provides a comprehensive benefits package to eligible employees.
• Click here to learn more about the City of Charlotte’s benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level