Lawn Maintenance Account Manager

Horizon Landscape Company • Wyckoff, NJ

7d

About The Position

Do you want to build a career with a landscaping company that values you? Tired of working for a nationwide conglomerate where you are just a number? Do you desire to make a vital impact in your position? Then Horizon Landscape wants you! We currently have a full-time position available for a Lawn Maintenance Account Manager with experience in the landscape industry. As an Account Manager, you will be the primary contact for our maintenance clients, building and sustaining long-term relationships that ensure satisfaction, retention, and revenue growth. You will be responsible to perform site walkthroughs with clients to ensure quality and service expectations are met and resolve any client concerns, leading to securing contract renewals. Your sales responsibilities will include business and relationship development with new and existing clients by proactively presenting site enhancement ideas, upselling and cross-selling our services and creating accurate estimates for projects that maintain acceptable gross margins in line with the company's financial goals. Also in this position, you will assist in the leadership of the team and provide field support to maintenance production supervisors and crews. You will coordinate with your department administrator to ensure client databases are up to date, as well as maintain satisfactory accounts receivable levels. Are you the Right Fit? Benefits of working with Horizon Landscape: At Horizon Landscape, we are a team of talented professionals dedicated to caring for one another, our clients, and our communities. We employ team members who share our values, are self-starters, and can make decisions that will improve their personal work environment as well as that of their co-workers. With over 45 years in business, we have developed an excellent reputation among our clients, vendors, and in the community and landscape industry.

Requirements

• 3 years of minimum account management experience in the lawn maintenance industry
• An associate degree in a business-related field or equivalent experience
• A minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace

Nice To Haves

• Are bilingual in English and Spanish
• Have the ability to coach, develop, and lead teams

Responsibilities

• Be the primary contact for our maintenance clients
• Build and sustain long-term relationships that ensure satisfaction, retention, and revenue growth
• Perform site walkthroughs with clients to ensure quality and service expectations are met
• Resolve any client concerns, leading to securing contract renewals
• Business and relationship development with new and existing clients by proactively presenting site enhancement ideas, upselling and cross-selling our services
• Creating accurate estimates for projects that maintain acceptable gross margins in line with the company's financial goals
• Assist in the leadership of the team and provide field support to maintenance production supervisors and crews
• Coordinate with your department administrator to ensure client databases are up to date
• Maintain satisfactory accounts receivable levels

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree