Law Office Administrator - Charlotte, NC

Cordell & Cordell • Charlotte, NC

2d • Onsite

About The Position

Cordell & Cordell has the benefits you'd expect from a large national firm. We offer competitive compensation, exceptional health care benefits, and prioritize work-life balance to ensure the well-being and productivity of our employees. Our focus on family law allows us to make a meaningful impact by helping families navigate challenging and pivotal times in their lives. Cordell & Cordell has the benefits you'd expect from a large national firm. We offer competitive compensation, exceptional health care benefits, and prioritize work-life balance to ensure the well-being and productivity of our employees. Our focus on family law allows us to make a meaningful impact by helping families navigate challenging and pivotal times in their lives. As the first point of contact for our potential and existing clients, this role plays a vital part in shaping their experience with Cordell & Cordell. By keeping attorney calendars organized, managing critical communications, and ensuring consultations are promptly scheduled and rescheduled, you help create a seamless and supportive process during what is often a difficult time for families. Your attention to detail and commitment to client care directly impact our ability to serve with empathy, efficiency, and excellence. Cordell & Cordell provides exceptional benefits and a great working environment including: We also offer our full-time employees the following benefits: Medical Plans: including HDHP, PPO, HSA and FSA Dental, Vision, Life and AD&D, Long-Term Disability, and Short-Term Disability Insurance 401(k) Savings with Employer Matching Paid time off Participate in our Wellness Program and potentially earn Employer Paid health premiums!

Requirements

• A high school diploma or GED
• Prior experience in a law office, medical office, or similar professional setting.
• Background in administrative support or office management
• Strong verbal and written communication skills, with a collaborative and approachable demeanor
• A professional presence and the ability to interact confidently with clients and colleagues
• Reliable transportation and the ability to be on-site Monday through Friday from 8:30 AM to 5:30 PM
• Proficiency in Microsoft Office applications, including Word, Outlook, and Excel
• Exceptional attention to detail, multitasking ability, and organizational skills
• A proactive mindset and willingness to go above and beyond on simple requests to make things easier for others

Nice To Haves

• Previous experience as an office administrator preferred, but not required.

Responsibilities

• Maintain the office calendar of attorneys and use discretion on ensuring their schedule is utilized efficiently, not overbooking or booking on days attorneys have requested remain open
• Answer and direct incoming calls for the office to include scheduling appointments
• Call potential clients to reschedule consultations as needed, ensuring all communications are timely, professional, and well-documented
• Gather, organize, and enter data into Smart Advocate (our Case Management System)
• Arrange couriers and process servers as directed
• Check email and voicemail as appropriate to assure timely responses to all inquiries
• Order marketing materials through the Marketing team
• Keep the office organized and maintained (including lobby area, supply room, etc.)
• Approach all clients and employees with a positive tone and genuine warmth
• Handle sensitive client data with utmost discretion, care, and accuracy
• Prepare and upload bank deposits; process check requests and invoices.
• Perform tasks as assigned with accuracy and promptness, meeting all agreed-upon deadlines

Benefits

• Medical Plans: including HDHP, PPO, HSA and FSA
• Dental, Vision, Life and AD&D, Long-Term Disability, and Short-Term Disability Insurance
• 401(k) Savings with Employer Matching
• Paid time off
• Participate in our Wellness Program and potentially earn Employer Paid health premiums!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees