Law Enforcement Manager

Federal Reserve Bank of Philadelphia • Detroit, MI

2d

About The Position

The Law Enforcement Manager operates as a Law Enforcement Officer (LEO) with responsibility for managing the department that protects and safeguards the property, personnel, and operations of the Bank. Serves as primary contact regarding Bank security matters with internal Bank management, FRS law enforcement management, and external law enforcement organizations. Coordinates investigations related to security issues, unlawful, or prohibited activities. Monitors and directs emergency response operations plans and related activities. Evaluates and reports on staff and department performance. Responsible for hiring, development, promotions, discipline, and recognition. Identifies and executes initiatives to enhance staff engagement and department morale. The level of work required is considered advanced. Must be able to work under minimal supervision. This job has direct reports. The incumbent operates as a law enforcement officer pursuant to authority given by the Board of Governors by Section 11 (q) of the Federal Reserve Act; authorized personnel act as law enforcement officers pursuant to the regulations of the Board of Governors and approved by the U.S. Attorney General (Uniform Regulations for Federal Reserve Law Enforcement Officers) Manages a 24/7 internal law enforcement operation responsible for safeguarding the Federal Reserve Bank's premises, assets, and personnel. Provides leadership for shift operations including coordination of operations and special events (i.e. escorts, executive protection, business unit requests, etc.); continuously monitors operations; identifies and executes recommendations for operational improvements and/or efficiencies. Responsible for accurate and timely communication of information to all staff; conducts individual and team meetings regularly to facilitate effective communication of policies, procedures, shift coverage and other pertinent information; attends roll calls as needed to communicate information and interact with staff. Responsible for the timely and accurate completion of mid-year and year-end performance evaluations; provides feedback regarding shift reviews; participates in performance calibration meetings; facilitates discussions with staff regarding performance review disagreements. Conducts inquiries into personnel matters, both formal and informal; Approves formal disciplinary action and corrective measures to address attendance, punctuality, conduct, and performance issues in a timely manner; documents relevant facts; identifies and documents appropriate corrective measures; reviews issues with management and HR to ensure consistent treatment; conducts disciplinary action meetings with staff. Oversee training for all staff, including required annual in-service training and specialized training for staff’s collateral duties. Directs the development of staff; consults with Training to identify development plans for staff; regularly monitors and assesses development progress; develops subordinates in support of succession planning objectives. Works with HR to facilitate FRLEO hiring needs; conducts interviews; makes hiring decisions; coordinates onboarding process for new hires. Assists with budget preparation and proposals; conducts research for budget items and vendors; approves and monitors expenditures related to Unit. Works to create and maintain positive relationships with other FRLE Departments and outside local, state and federal agencies. Participates in, and may lead, workgroups of some complexity within the District and/or at the System level. Coordinates and/or conducts investigations related to security issues and/or unlawful or prohibited activities. Prepares incident reports, business communications and memoranda; assists in the development of policies and procedures. Responds, provides, and directs emergency services (i.e. fires, medical response, civil disturbances or other immediate threats to life) as needed; may support or provide training for supplemental functions such as testing of fire extinguishers, firefighting, liaison training, etc. Evaluates, responds, and directs staff regarding sensitive and potentially dangerous situations using good judgment and appropriate degree of physical force or weaponry; makes lawful arrests and/or detentions. Supports the development of new hires by assisting with training as needed, setting a positive example, and helping new hires feel as welcomed members of LEU. Maintains knowledge of current trends and technological developments in Law Enforcement field by reading and reviewing professional literature. This document indicates the general nature and level of work performed by employees within this position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. An employee's responsibilities, tasks, and duties might differ from those outlined in the job description, and other duties, as assigned, are a part of the job. The Federal Reserve Bank of Chicago reserves the right to modify the elements of this job description, as business needs require. As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank’s ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.

Requirements

• Bachelor's degree required
• 5+ years of work experience in military, security, or law enforcement required; higher levels education in lieu of experience may be considered
• 3+ years of direct management/people leadership experience required equivalent to the level of lieutenant or above
• An Honorable Discharge for any past U.S. military service, where applicable
• Applies sound judgment, makes timely and independent decisions and takes action when outcomes of events are unclear; demonstrates critical thinking skills
• Takes initiative to address conflict; assesses and gathers relevant information to arrive at fair outcomes
• Communicates and interacts well with people inside and outside the Bank; builds constructive relationships and works collaboratively with individuals in departments throughout the Bank, District, and System; can defuse high-tension situations
• Excellent oral and written communication skills, including the ability to speak and present publicly
• Possesses, maintains, and applies knowledge of the principles, practices, and procedures of the field of specialization to complete assignments
• Ability to adapt to changing priorities, circumstances and incidents
• Proficient in the use of PC and related software, computerized access and controls systems, video surveillance equipment, x-ray and metal screening equipment and various alarm systems
• Excellent organizational and time management skills
• Successful completion of initial, and any subsequent, criminal background check; ability to obtain a National Security Clearance
• Must pass pre-employment psychological and physical examinations administered by Bank-designated physician.
• Must be willing to travel up to 10-20%
• Must pass initial and subsequent drug tests based on nationally accepted drug screening standards.
• Minimum age of 21, permitted under Federal law to possess firearms and ammunition.
• This position has 24-hour responsibilities and must be able to handle additional shifts including nights, weekends, weekdays, or holidays, as needed
• Valid driver’s license required.
• Wears appropriate uniform and carries and operates all issued equipment as outlined in LEU policies and procedures and FRSLE Training Manual
• Maintains a record of satisfactory attendance and punctuality.
• Meets physical requirements of the job as outlined in Service Training documentation.
• Successfully completes annual law enforcement officer in-service training to maintain certifications and sworn status.
• Some exposure to noise conditions when qualifying for weapons, exposure to work outside; may work in inclement weather conditions (i.e. cold, heat, rain, etc.)

Responsibilities

• Manages a 24/7 internal law enforcement operation responsible for safeguarding the Federal Reserve Bank's premises, assets, and personnel.
• Provides leadership for shift operations including coordination of operations and special events (i.e. escorts, executive protection, business unit requests, etc.); continuously monitors operations; identifies and executes recommendations for operational improvements and/or efficiencies.
• Responsible for accurate and timely communication of information to all staff; conducts individual and team meetings regularly to facilitate effective communication of policies, procedures, shift coverage and other pertinent information; attends roll calls as needed to communicate information and interact with staff.
• Responsible for the timely and accurate completion of mid-year and year-end performance evaluations; provides feedback regarding shift reviews; participates in performance calibration meetings; facilitates discussions with staff regarding performance review disagreements.
• Conducts inquiries into personnel matters, both formal and informal; Approves formal disciplinary action and corrective measures to address attendance, punctuality, conduct, and performance issues in a timely manner; documents relevant facts; identifies and documents appropriate corrective measures; reviews issues with management and HR to ensure consistent treatment; conducts disciplinary action meetings with staff.
• Oversee training for all staff, including required annual in-service training and specialized training for staff’s collateral duties.
• Directs the development of staff; consults with Training to identify development plans for staff; regularly monitors and assesses development progress; develops subordinates in support of succession planning objectives.
• Works with HR to facilitate FRLEO hiring needs; conducts interviews; makes hiring decisions; coordinates onboarding process for new hires.
• Assists with budget preparation and proposals; conducts research for budget items and vendors; approves and monitors expenditures related to Unit.
• Works to create and maintain positive relationships with other FRLE Departments and outside local, state and federal agencies.
• Participates in, and may lead, workgroups of some complexity within the District and/or at the System level.
• Coordinates and/or conducts investigations related to security issues and/or unlawful or prohibited activities.
• Prepares incident reports, business communications and memoranda; assists in the development of policies and procedures.
• Responds, provides, and directs emergency services (i.e. fires, medical response, civil disturbances or other immediate threats to life) as needed; may support or provide training for supplemental functions such as testing of fire extinguishers, firefighting, liaison training, etc.
• Evaluates, responds, and directs staff regarding sensitive and potentially dangerous situations using good judgment and appropriate degree of physical force or weaponry; makes lawful arrests and/or detentions.
• Supports the development of new hires by assisting with training as needed, setting a positive example, and helping new hires feel as welcomed members of LEU.
• Maintains knowledge of current trends and technological developments in Law Enforcement field by reading and reviewing professional literature.

Benefits

• Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria.
• A continuous learning environment with opportunities to gain new skills and grow your career

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees