Laundry Supervisor

The Jefferson Hotel•Richmond, VA

2d•Onsite

About The Position

The Jefferson Hotel is seeking a meticulous and service-driven Laundry Supervisor to oversee the daily operations of the hotel’s laundry facility. This role is integral to maintaining the exceptional standards of presentation and quality synonymous with a luxury experience. The Laundry Supervisor will lead by example, combining hands-on execution with thoughtful leadership to ensure all linens, uniforms, and textiles are processed with precision, care, and efficiency.

Requirements

Flexible schedule required, including evenings, weekends, and holidays, in alignment with business demands
Minimum of 2–3 years of laundry experience in a hotel, resort, or similar environment required
Demonstrated ability to lead, train, and motivate a team in a service-driven environment
Ability to stand for extended periods, lift up to 50 lbs, and safely operate industrial laundry equipment
Strong attention to detail, organization, and communication skills
Proven experience in commercial laundry operations required
Strong organizational and time management skills
Ability to perform in a fast-paced, physically demanding environment
Basic computer proficiency in tracking and reporting
Takes pride in delivering exceptional quality and consistency
Leads with professionalism, accountability, and a hands-on approach
Highly organized with strong attention to detail
Dependable and adaptable in a dynamic environment
Committed to teamwork and operational excellence

Nice To Haves

Supervisory experience within hospitality or healthcare environments preferred

Responsibilities

Oversee all aspects of laundry operations, including washing, drying, pressing, and finishing of linens, uniforms, and terry
Ensure timely and consistent delivery of linen to support guest rooms, dining outlets, spa, and public spaces
Lead, coach, and develop the laundry team to uphold the highest standards of quality and productivity
Maintain a pristine, organized, and safe working environment
Partner with Housekeeping and other departments to anticipate and meet operational needs
Monitor linen quality, proactively removing damaged or worn items from circulation
Coordinate closely with Engineering to ensure proper maintenance and performance of equipment
Direct daily workflow and ensure appropriate staffing levels across all shifts
Inspect linens to ensure they meet the hotel’s quality and presentation standards
Operate and oversee commercial laundry equipment with a focus on safety and efficiency
Maintain accurate records of linen inventory, supply usage, and equipment maintenance
Manage inventory levels and ordering of supplies to support uninterrupted operations
Provide training and ongoing development to team members, fostering a culture of accountability and excellence
Uphold all safety, sanitation, and operational standards
Support operations during peak periods through hands-on involvement as needed