Hyatt Place Greensboro Downtown-Laundry

ARI Apartment Management • Greensboro, NC

6d • Onsite

About The Position

Carroll Hospitality, a subsidiary of the Carroll Companies, oversees daily operations of the Hyatt Place in downtown Greensboro. Our mission is rooted in delivering exceptional customer service and creating an unforgettable guest experience. We believe in treating each guest and team member with the same care and respect we’d want for ourselves. At Carroll Hospitality, our goal is to ensure that every stay feels as comfortable and welcoming as home. If you're passionate about hospitality, kindness, and making a lasting impact, we invite you to join our dedicated team!

Job Summary

Carroll Hospitality is currently seeking courteous, friendly, and service-oriented team members who will be responsible for maintaining laundry on our housekeeping team for one of our hospitality properties in the Greensboro, NC area and ensuring all guests have a clean and safe home-away-from home experience.

Requirements

• High School Diploma or GED, 2 years experience; or equivalency of education and experience
• Must be trustworthy, punctual, have a positive attitude with attention to detail, and be committed to high quality customer service.
• Must possess solid verbal, written, and reading English communications skills to effectively interpret information and speak effectively to guests, other team members and personnel.

Nice To Haves

• Previous experience cleaning in a hotel/hospitality environment is strongly preferred.

Responsibilities

• Sort & Process: Organize incoming soiled linens, towels, and guest clothing by fabric type, color, and cleaning requirements.
• Machine Operation: Load and unload industrial washers and dryers, selecting the correct cycles and chemical settings.
• Quality Control: Inspect linens for stains, tears, or damage, treating stubborn spots and removing worn items from circulation.
• Folding & Pressing: Fold, stack, and press linens according to hotel standards to ensure a "like-new" presentation.
• Inventory Management: Maintain an organized linen room and assist in tracking stock levels to ensure housekeeping teams are fully supplied.
• Safety & Maintenance: Keep the laundry area clean and follow safety protocols for handling chemicals and heavy machinery.
• Other duties, as assigned by Management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED