Laundry Attendant
About The Position
Responsible for cleaning, folding, pressing, and sorting Hotel linen to the quality and safety standards set by Spokane Tribe Resort & Casino, inventory control, counting, and documentation. Work collaboratively with other Hotel departments to ensure seamless guest service and quality performance of team members. Wash, dry, fold, and store linens, including sheets, pillowcases, bedspreads, draperies, towels, mats, shower curtains, and blankets following company policies and procedures. Keep count of everything laundered each day and note this on the housekeeper sheet (when requested.) Check linens daily for wear or stains that may make them unsuitable for use. Keep count of rejected linens. Responsible for the day-to-day care of laundry equipment. Advise Hotel Facilities / Housekeeping Manager promptly concerning maintenance and repairs. Assist Hotel Housekeeping as assigned. Load and unload washer and dryer. Separate terry from linen and wash separately. Ensure that all linen and terry is free of stains and tears prior to washing. Clean dryer lint screens daily and as needed. Clean exterior of machines daily. Sweep and mop the laundry floor daily. Clean the entire laundry area once per week. Maintain laundry carts and racks by cleaning bi-monthly. Provide the highest quality of service to the guests at all times. Maintain current health and safety policies and procedures and consistently meet standards of safety, cleanliness, and maintenance throughout the Department, including ensuring all required certifications remain current; Ensure proper usage of chemicals and cleaning supplies and proper labeling of hazardous supplies in accordance with federal, state, local, and enterprise regulations. Maintain work area in a good and safe state of repair. Maintain clean, safe, and well-stocked areas. Consistent and regular attendance is an essential function of this job. Able and willing to work any shifts including weekends, holidays, and overtime. Perform all other duties as assigned GENERAL CONDITIONS Communicate effectively with all levels of team members, guests, and outside contacts. Work effectively in a fast-paced environment. Move around all work areas effectively and efficiently. Execute effectively all instructions given in written, verbal or graphic form. Identify problems and propose and execute solutions. Work periodically under conditions of extreme urgency (creating higher levels of job stress). Excellent attention to detail.
Requirements
- High School diploma or GED.
- Strong guest service and problem-solving skills.
- Able to Multitask in a fast-paced environment
- Must be able to tolerate areas containing varying noise, smoke, and temperature levels
- Six (6) months related experience and/or training preferred. Related, relevant, and/or direct experience may be considered in lieu of the minimum educational/experience requirements indicated above.
- Ability to communicate clearly and effectively in English, both in spoken and written form.
- Obtain and maintain any certification or license, as required by law or policy.
- Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
- Valid Washington State Drivers’ License may be required to use company vehicles and must be insurable through STRC’s insurance provider.
- Gaming License Required? Ability to secure and maintain STATE OR TRIBAL Gaming License.
Responsibilities
- cleaning, folding, pressing, and sorting Hotel linen
- inventory control, counting, and documentation
- Wash, dry, fold, and store linens
- Keep count of everything laundered each day
- Check linens daily for wear or stains
- Responsible for the day-to-day care of laundry equipment
- Assist Hotel Housekeeping as assigned
- Load and unload washer and dryer
- Separate terry from linen and wash separately
- Ensure that all linen and terry is free of stains and tears prior to washing
- Clean dryer lint screens daily and as needed
- Clean exterior of machines daily
- Sweep and mop the laundry floor daily
- Clean the entire laundry area once per week
- Maintain laundry carts and racks by cleaning bi-monthly
- Provide the highest quality of service to the guests at all times
- Maintain current health and safety policies and procedures
- Maintain work area in a good and safe state of repair
- Maintain clean, safe, and well-stocked areas
- Consistent and regular attendance
- Able and willing to work any shifts including weekends, holidays, and overtime
- Perform all other duties as assigned
- Communicate effectively with all levels of team members, guests, and outside contacts
- Work effectively in a fast-paced environment
- Move around all work areas effectively and efficiently
- Execute effectively all instructions given in written, verbal or graphic form
- Identify problems and propose and execute solutions
- Work periodically under conditions of extreme urgency
- Excellent attention to detail
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
