Laundry Attendant

Marriott • Fernandina Beach, FL

16d

About The Position

Responsible for greeting the guest upon their arrival, assisting with the
unloading of their items in a safe manner.

Deliver Laundry and Clothing to guestrooms. Position requires excellent guest
service skills and availability to work a

flexible schedule. Respond promptly to requests from guests, Front Desk, or At
Your Service requests. Monitor the

cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets
properly to provide proper handling.

Coordinate all repairs to appropriate persons and pick-up for delivery when
completed.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and maintain
positive working relationships with others; support team to reach common goals;
listen and respond appropriately to the concerns of other employees. Comply with
quality assurance expectations and standards. Reach, bend, twist, pull, and
stoop; grasp, turn, and manipulate objects; move, lift, or carry objects
weighing less than or equal to 10 pounds; stand, sit, or walk for an extended
period of time. Perform other reasonable job duties as requested by Supervisors.

Requirements

• Excellent guest service skills
• Availability to work a flexible schedule

Nice To Haves

• High school diploma or G.E.D. equivalent
• At least 1 year of related work experience
• No supervisory experience
• None License or Certification

Responsibilities

• Greeting guests and assisting with unloading items safely
• Delivering laundry and clothing to guestrooms
• Responding to requests from guests, Front Desk, or At Your Service
• Monitoring cleanliness and appearance of laundry/dry cleaning
• Completing valet tickets properly
• Coordinating repairs and pick-up for delivery
• Following company policies and procedures
• Maintaining confidentiality and protecting company assets
• Using clear and professional language
• Preparing and reviewing written documents accurately
• Answering telephones using appropriate etiquette
• Developing and maintaining positive working relationships
• Supporting the team to reach common goals
• Complying with quality assurance expectations and standards
• Performing other reasonable job duties as requested by Supervisors

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees