Launch Operator

TPG Marinas • Jamestown, RI

1d • Onsite

About The Position

The Launch Operator, or Launch Captain, is the front line of customer service. They are usually the first interaction a boater has with the marina and must make a positive first impression. The Launch Operator is a responsible individual who can be accountable on their own, while presenting a positive interaction with the customer.

Requirements

• High school diploma or equivalent preferred.
• Valid USCG Captains license or launch operator's license (Limited Masters License)
• Strong boat-handling experience
• Must be able to swim
• Ability to work on-site at Conanicut Marina, Taylor Point and Dutch Harbor, located in Jamestown, RI.
• Ability to occasionally lift up to 70 lbs regularly and 100 lbs on occasion with team assist or lifting tools.
• Able to stand for extended periods and occasionally kneel, stoop, bend and twist in tight areas.
• Comfortability with ladders and confined spaces is required.
• Ability to work in the elements regularly.
• All candidates must be ready, willing, and able to work a fully flexible work schedule that may include days, nights, weekends and holidays to meet the fluctuating business demands.
• Every job applicant must pass a comprehensive background check. A job offer issued before the completion of a background check shall be contingent upon a positive result. A negative background check may lead to a job offer withdrawal.

Nice To Haves

• Eagerness to engage in a growing, fast paced, and industry-leading company.
• Consistently treats others with dignity and respect.
• Genuinely serves others with humility and a positive attitude.
• Ability to demonstrate a bias toward action.
• Always communicates effectively and courteously with fellow teammates and members.
• Ability to follow policies and procedures while proactively seeking out new and better ways of accomplishing duties.
• Shows resolve and overcomes difficulties in a positive and productive manner.
• Willingness to provide a responsive, and high level of service to the team and members.
• Ability to put forth the extra effort to accomplish duties.
• Adapts quickly and efficiently to changing priorities to meet company or member needs.
• Sailing knowledge, familiarity with boats and nomenclature preferred
• Previous experience preferred, willing to train.

Responsibilities

• Operate and navigate inspected vessels in variable weather conditions
• Ensure safety of passengers on board while bringing them to and from their vessels
• Be mindful of launch vessel mechanical systems and equipment
• Perform daily routine maintenance checks
• Provide excellent customer service
• Help load/unload customers luggage
• Follow all safety protocols and regulations
• Any other duties as assigned by TPG Marinas and the direct Manager.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED