Latitudes Consultant

Holiday Inn Club Vacations • Galveston, TX

52d

About The Position

At Holiday Inn Club Vacations, we believe in strengthening families. And look
for people who exhibit the courage, caring and creativity to help us become the
most loved brand in family travel. We’re committed to growing our people,
memberships, resorts and guest love. That’s why we need individuals who are
passionate in life and bring those qualities to work every day. Do you instill
confidence, trust and respect in those around you? Do you encourage success and
build relationships? If so, we’re looking for you.

The Latitudes Consultant is responsible for selling vacation packages to our
touring guests who choose not to purchase timeshare. At the conclusion of the
Latitudes presentation, the Latitudes Consultant walks the touring guests to the
Gift Center as the final step of the sales process.

Requirements

• One year of timeshare and/or package sales experience preferred.
• Verifiable sales statistics.
• Self-directed and independent but works as a team player.
• Excellent customer service skills.
• Strong oral communication skills.
• Strong work ethic, high energy level and positive attitude.
• Dependable and goal oriented.
• Must have reliable transportation.
• Must be process oriented with attention to detail.
• Self-directed and independent but works as a team player.
• Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service or product from guests and co-workers.
• Participates in proactive team efforts to achieve departmental and company goals.
• Excellent customer service skills.
• Mastery of the use of appropriate interpersonal social styles and methods to inspire and guide individuals towards goal achievement.
• Pursuit of continuous improvement to improve, enhance or increase personal knowledge and skills that will assist in job performance.

Responsibilities

• Conducts a Latitudes sales presentation as trained and scheduled.
• Attends training classes for continuous improvement. Supports and upholds the mission, vision and philosophies of OLCC, Inc. Achieves personal and departmental written objectives as established.
• Participates in demonstration/assessment rides that are scheduled with the Manager of Sales and Marketing Services or Sales Training Managers. Resolves all customer service challenges.
• Reviews all customer cancellations.
• Ensures and/or performs coaching and action plans as provided by the assigned Sales Training Managers and/or Manager of the Sales and Marketing Services.
• Delivers the utmost level of customer service to all guests and owners to ensure a great sales tour experience.

Benefits

• Growth Opportunities
• 401K
• Comprehensive Benefits – Health, Dental and Vision Plans
• EAP – Employee Assistance Program
• PTO - Paid Time Off
• Travel through our resorts through your yearly issued employee ClubGo points
• Discounts through IHG including additional discounted employee benefits through our company Perks website
• Tuition Reimbursement & Continuing Education Courses
• Outstanding Company Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed