Last Mile Hub Senior Coordinator ( Assuit )

Bosta•Buxton, ME

About The Position

Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system. About The Role : Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bostaâs standards.

Requirements

6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.
Only graduates are eligible for this role.

Responsibilities

Receive the new pickups closed in bosta flyers.
Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.
Receive the shipments(new pickups) on the system and add the tracking numbers on the âReceiving Pickupsâ sheet.
Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.
Add the cash collection and Refund shipments to the courierâs routes. Send the routes directly to the starsâ App.
Receive the undelivered shipments on the system and the productivity sheet as well.
Get the receiverâs signature and IDs# on delivered shipments with Zero Cod.
Get hard copies of returned shipments signed by the business.
Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.
Make a verification call on the undelivered shipments orâ Canceledâ shipments on a daily basis.
Cancel the refused shipments on the system.
Transfer the canceled orders after exceeding holding period at the hubâ24 hoursâ to sorting facility team throughâ Transfer to Hubâ
Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.
Performs related duties as required.