LASIK CONCIERGE

Illinois Eye Center•Peoria, IL

3d•$21 - $25•Onsite

About The Position

The LASIK Surgical Concierge plays a key role in the development, implementation, and management of the LASIK and refractive surgery service line. Duties include consultation, patient education, pre-operative and post-operative care, and maintain patient records. This includes assisting with internal and external marketing strategies, staff training, patient education, and establishing a referral network. The LASIK Concierge serves as the main liaison between MDs, management, staff, and referring physicians, ensuring clear communication and efficient coordination of surgical activities. The LASIK Concierge will ensure that all patients are educated and prepared for their consultation, procedure, and receive comprehensive care during their recovery. Who we are looking for: People who are passionate about the care of our patients. We are looking for individuals who want to be part of a medical team that puts our patients first and works well with a team of professionals. Someone who wants a successful career in the eye care profession where your efforts make a difference. We want people who are tech-savvy, enthusiastic, cares about others, and wants to work in a fast paced and fun environment.

Requirements

High school diploma or GED equivalent
One of more years of experience in a healthcare setting required
Superior communication skills (oral, written, and presentation).
Exceptional customer service skills.
Ability to motivate and influence others
Strong computer skills, including proficiency in Excel and Word.
Team-oriented mindset.
Courteous and efficient telephone handling skills.
Excellent organizational skills with attention to detail.
Professional demeanor and image.

Nice To Haves

One to two years of sales experience preferred
One to two years of ophthalmic/optometric experience preferred

Responsibilities

consultation
patient education
pre-operative and post-operative care
maintain patient records
assisting with internal and external marketing strategies
staff training
establishing a referral network
serves as the main liaison between MDs, management, staff, and referring physicians, ensuring clear communication and efficient coordination of surgical activities
ensure that all patients are educated and prepared for their consultation, procedure, and receive comprehensive care during their recovery.