Large Loss Re-Construction Project Manager

ServiceMaster Premier Restoration Services 5422•Chesapeake, VA

12d

About The Position

As a Large Loss Re-Construction Project Manager an individual is expected to perform a variety of tasks, monitors, and inspects tasks for commercial and residential construction jobs to ensure completion the repairs process. You will need not only your excellent technical skills, you must have the necessary Customer Service skills that are necessary to work through difficult situations. Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

Requirements

Strong knowledge of restoration re-construction industry.
Can work multiple losses at 70k and above
Valid Driver's License and satisfactory driving record (no DUI,DWI, or reckless in the past 5 years)
Background check, no felonies or certain misdemeanors.
Able to work independently or work with/lead a team.
Exhibit professionalism, maturity, and the willingness to serve the customer.
Strong verbal and written and communication skills.
Strong problem solving and customer service skills.
Must be able to prioritize activities and meet deadlines.
Minimum 3 yrs in the residential/commercial restoration re-construction industry.
Must be able to budget jobs

Responsibilities

Prepares/reviews documentation to include notes, photos, and documents according to company policies and procedures.
Explains processes used to complete active jobs and next steps in-person to customers.
Supervises sub-contractors or in house carpenters assigned to the job.
Completes assigned jobs according to company processes, maintains quality control within the budget of each job.
May perform daily monitoring on active residential and/or commercial jobs and communicates with customers.
Inspect and scope jobs onsite
Interfaces with adjusters and customers in person, over the phone, and virtually to resolve issues and answer questions about the project.
Perform quality assurance inspections after completion and obtain customer signatures for approval, requests payments when necessary.