Landscape Operations Field Manager

MAINSCAPE INC•Honolulu, HI

5d•$23 - $30

About The Position

To perform a wide variety of landscape maintenance functions related to the daily performance of contracted services. This includes communication with the customer, tracking and completion of Customer Service Requests, planning and scheduling the services to be performed, and working alongside landscape maintenance crew(s) to complete the tasks. The Operations Field Manager is also responsible for assiting with safety training, equipment maintenance, payroll reporting, completion of services, and reporting progress to the Operations and/or Branch Manager. Additional service may be required upon request of the Operations Manager or Branch Manager. Responsible for managing a landscape maintenance account for regular maintenance, water management, seasonal color, chemical and all aspects of landscape. Responsible for field quality control. Assists in training and advancement of crew members and leaders.

Requirements

Employee must be at least 18 years of age for general landscaping responsibilities and to operate power equipment, and meet all applicable state-mandated labor laws
Two years of previous commercial experience as a crew leader, preferred.
Has satisfactorily completed the prescribed “Crew Leader training guide and can perform those specified essential duties
Technical skills in all areas of landscape maintenance such as mowing, trimming, pruning, edging, etc.
Irrigation, tree trimming and chemical knowledge.
Organizational skills that lead to an expert and timely completion of work by crews
Procedures required for the proper maintenance of trucks and equipment
General industry safety guidelines
This position is in environments that involve safety hazard regulated by such governmental agencies such as OSHA, EPA, Dept. of Transportation, and the State Chemist Office. In addition, this position needs to be knowledgeable on the regulations to help reduce the exposure of our sales staff giving incorrect information on our services, as well as exposure to all of the safety hazards.
Regulations specific to your region
Mainscape Standards of Excellence
Accurately and consistently complete all required paperwork
Demonstrate excellent leadership skills with ability to manage employees
Demonstrate strong initiative with ability to work with limited direct supervision
Demonstrate strong communication skills to interact with customers as necessary
Adhere to and enforce all company policies, standards and safety guidelines
Work with other employees as a team
Meet or exceed company production rates set forth
Effectively drive and back-up a truck and trailer combination
Identify and correct all unsafe conditions and practices and communicate actions to supervisor
Valid driver’s license with required classifications and insurability based on company insurance requirements
DDC Driving Certification
RT license or ID card, where required
Mode of Transportation(MOT) cetification, where required
Best Management Practices(BMP) certification, where required
Basic First Aid and CPR certification
OSHA 10 Hour
DOT Medical Card, where required
AWARE Certification
Strong oral and written communication skills
Strong reading comprehension
Have full range of mobility in upper and lower body in order to be able to work in various positions including, but not limited to, stooping, standing, bending over, sitting, kneeling, squatting, and walking for extended periods of time.
Be able to reach over head with hands and arms; climb or balance.
Be able to use hands and fingers to handle, or feel objects, tools, or controls.
Be able to lift, pull, and push materials and equipment to complete assigned job tasks.
Be able to lift and/or move up to 25 pounds regularly and occasionally lift and/or move up to 75 pounds.
Maintain physical fitness level necessary to complete assigned job tasks.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Be able to work in extreme weather conditions , including but not limited to extreme heat and cold

Nice To Haves

Pesticide License, preferred
Bilingual (Spanish or Creo) a plus

Responsibilities

Be able to perform all responsibilities required of a Crew Leader plus those listed below.
Responsible for weekly payroll and overtime of assigned employees
Scheduling of crew(s), equipment, and materials for work order completion
Training of all assigned employees and their advancement
Training of all assigned employees of company Pillars of Excellence (POE), Standard Operating Proceedures (SOP), and quality standard (how do we prune, mow, weed, etc.)
Training of assigned crew(s) for driving safety, first aid, and emergency preparedness
Educate assigned employees of company safety policies and hold manadated tailgate meetings
Assure crew(s) are using proper Personal Protective Equipment (PPE)
Assure equipment has all safety devices in tact
Track that all pre-start checklists are being done with vehicles and power equipment
Inspect that all crews are equipped with first aid kits and fire extinguishers
Accident/Injury reporting procedures and follow-up
Assign what equipment is needed for jobs and that it is running properly
Monitor that all blades are being sharpened daily
Monitor that all maintenance of equipment is scheduled and being done regularly
Train crew(s) and check that proper fuel mixtures are being used.
Ensure that all crews are equipped with extra parts and tools for minor repairs on site
Inventory of products and materials needed and used for jobs
Training of crew(s) for proper mix and application rates of chemicals
Setup of phones of assigned Crew Lead(s) with MTA
Training and tracking of hours of assigned crew(s) in MTA
Adjusting of hours and work orders in MTA Editor
Review daily time summary report with assigened employees for weekly hours worked
Reporting, tracking and closing of Customer Service Requests(CSR’s)
Completion of CSR’s within promised timeframe
Communication with customers and Operatinos and/or Account Managers concerning CSR issues
Keep customer service aware of any customer account changes, including accountability management
Responsible in the oversight of producing quality and profitable work