Landscape Maintenance Field Supervisor/Production Manager

SS Landscaping Services•Tacoma, WA

19d•Onsite

About The Position

SS Landscaping is looking for a Field Supervisor to join our team in our Tacoma office. This person will operate as the team leader for field teams in our South Sound/Tacoma region. The focus of this vital role is to manage the services provided to our existing and new clients by facilitating a quality product and/or service. Your leadership will contribute to the success of our Tacoma location. The ideal candidate comes with experience in landscape maintenance and field personnel management while maintaining client relationships via the supervision of field team operations. Excellent cross-functional experience working with customer service and team development to improve the entire customer experience is a critical factor in this role. SS Landscaping employees enjoy a work culture that promotes family atmosphere, ethic practices, teamwork and personal growth. SS Landscaping benefits include top-notch health care (Premera PPO), dental and vision care, paid time off including 9 paid holidays, retirement savings, professional development and yearly bonuses. Thank you for your consideration of SS Landscaping.

Requirements

4+ years in landscaping industry.
2+ years in landscaping service.
Must be proficient with all common landscape maintenance equipment (Mowers, blowers, line trimmers, etc.)
Knowledge of irrigation systems (i.e. controller adjustment, blow-outs, etc.) and small irrigation repair.
Familiarity with CRM software preferred (training can be provided).
Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization.
Wash. State D/L

Nice To Haves

Familiarity with CRM software preferred (training can be provided).

Responsibilities

Field supervision:
Supervise crew(s) to ensure quality/efficient/safe performance.
Coordination with Account Manager to outline account/property tasks and communicate with field staff.
Promote the growth and development of field staff and assists them in carrying out their responsibilities as needed.
Regular customer contact and visits to ensure quality of products.
Quality Review:
Recommend adjustment of field teams service routes based on property needs.
Visit and evaluate properties assessing proper execution of services.
Review and submit employee reviews as necessary.
Equipment management:
Tool and equipment assignment.
Review and assessment of damaged and/or equipment condition, communicating issues to mechanics.
Recommendation to management of required tools and/or equipment.
Collaborate cross-functionally – Work closely with the Account Managers to achieve quality expectation as well as field needs.
Manage customer information - Regular documentation of properties and staff including: site assessments, tool inventory, staff evaluations, etc.