Landscape Maintenance Production Manager

Mariani Premier Group•Denver, CO

1d•$62,000 - $90,000

About The Position

Lifescape Colorado is seeking a knowledgeable, passionate, and client-centric individual to join our team as a Landscape Maintenance Production Manager. The Production Manager is responsible for overseeing and managing the daily operation and proficiency of the field maintenance team through logistics planning, quality assurance, training, and continuous improvement efforts for high touch landscapes.

Responsibilities

Weekly Service Management: Manage crew and weekly maintenance services for high touch landscape properties; following Lifescape standards and processes.
Ticket Management: Develop a weekly production schedule within Aspire in accordance with the contracted services, submitted Picture Punch lists and seasonal horticultural calendar. Manage and schedule labor resources between teams as well as inter-divisionally for each ticketed service to maximize labor utilization and ensure on-time completion. Close tickets after completed.
Process Improvement: Plan, develop and implement new methods and procedures designed to improve production operations and minimize operating costs. Continually review available garden services and assist in the production of a comprehensive package geared towards high-end residential and commercial accounts.
Maintenance Expertise: Provide Foremen and Garden Manager support and consultation as required for assigned properties. Provide production related direction, leadership and expertise to internal departments, other team members.
Fleet Management: Conduct inventories of available tools, equipment, and vehicles. Maintain fleet preventative maintenance schedules and coordinate services, including repairs as needed.
Supervision: Manage and lead the maintenance production crews. Accurately reviews and submits crew timecards for weekly payroll. Conducts weekly one on ones, annual evaluations and authorizes internal promotions, discipline, discharge, or transfer in accordance with Lifescape policy.
Training: Train the foreman and crew on the Lifescape quality standards for production, policies, and procedures. Conduct weekly safety trainings.
Quality Assurance: Plan and implement on-site reviews with the assigned landscape maintenance foreman at least twice per month. Maintain Lifescape quality standards for best practice maintenance services.
Financial Planning: Responsible for forecasting all equipment, tool, vehicle and other essential expenditures for seasonal planning. Assist with reviewing and proposing divisional budgets.
Operations Planning: Review and analyze reports, records, and directives to obtain data required for meeting budgets, hours, and efficiencies.
Crew Interaction: Meet crews on site on a regular basis to ensure high-quality work, along with strengthening camaraderie and mutual respect. Review and analyze data and metrics to represent performance and progress towards goals.
Garden Manager Teamwork: Collaborate with Garden Managers to analyze production, costs, gross margins, and other metrics. Help manage ongoing projects to ensure quality workmanship and client satisfaction.
Communication: Timely and professional communication with team members via email, phone, text or any other format. Adhere to the 10-5 rule (communication received before 5pm gets a same-day response, communication received after 5pm gets a next-day response by 10am)
Meetings: Attend weekly Production & Scheduling meeting, hold weekly One-on-One with crew Foremen, and other trainings, meetings, promotional events, seminars, garden shows, etc. as identified and scheduled.
Policy: Understand and adhere to company policies and procedures, mission statement, and core values.
Professionalism: Always represent the company in a responsible and professional manner.
Snow Captain: Manage a route of snow management properties in the winter months, managing the crew and quality of work performed onsite.
Snow Management: Assist snow crews with plowing or shoveling as needed.
Emergency Phone: Take your turn occasionally being responsible for the after-hours on-call phone.
Other: Special projects and duties as assigned.
Other: Professional customer communication when necessary.