Laboratory Supervisor

Eurofins USA Clinical Trial Solutions • Lancaster, PA

14h • Onsite

About The Position

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2024, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years. Laboratory Supervisor responsibilities include, but are not limited to, the following : To supervise and oversee the general operation including testing and reporting of results for the US laboratory including the areas of Chemistry, Hematology, Molecular, Microbiology, Special Chemistry, and Virology testing. Leads the training and technical oversight of staff in quality, service, fiscal productivity and customer/employee satisfaction goals and objectives. Ensure samples are tested and results reported within expected turn around time. Functions as the technical expert, performing and maintaining proficiency for procedures and equipment within the section. Review clinical protocols and lead the development of lab protocols for studies and provide technical guidance to Eurofins Project Management group as well as sponsors as needed. Works with SME and Team leads to ensure UATs are written and executed for new instrumentation and software. Oversees writing and execution of new instrument and test validations with the assistance of SMEs and leads. Troubleshooting and resolving technical and equipment problems. Plans daily work schedule and assignments for sections ensuring that work is done and reported promptly and accurately; preparing schedules and arranging coverage. Perform reporting tasks to ensure timely release of validated test results. Performs review of monthly maintenance and ensures proper documentation. Recognizes the need for and assumes daily departmental responsibilities, in the case of staffing shortages. Establishes and monitors preventive maintenance and quality control procedures for all equipment and methods, documenting review as required. Completes all proficiency testing in the allotted time, reviewing results, taking corrective action and documenting review. Writes and reviews general and technical laboratory SOPs. Assists Management in the investigation of quality investigations (CAPAs), both internal and external. Ensures that time and attendance for subordinates meet departmental expectations. Monitors and approves payroll. Interviews candidates for technical positions. Supervises the orientation and training of new personnel. Conducts performance appraisals in a timely manner and documents above or below standard performance, providing supporting documentation. Makes suggestions for improved work methods and ways to increase efficiency, reduce costs, and solve operational problems. Understands and follows company policies and procedures. Works with other departments to plan for and accomplish organizational goals and objectives, and development and execution of organizational projects Other activities as assigned

Requirements

• Associate degree in a laboratory science or medical technology or equivalent education and training with minimum 6 years of training and/or experience in high complexity testing
• Doctoral degree in chemical, physical, biological or clinical laboratory science from an accredited institution with minimum 1 year of laboratory training and/or experience in high complexity testing; OR
• Master's degree in a chemical, physical, biological, or clinical laboratory science or medical technology from an accredited institution with minimum 2 years of laboratory training and/or experience in high complexity testing; OR
• Bachelor's degree in a chemical, physical, or biological science or medical technology from an accredited institution with minimum 4 years of laboratory training and/or experience in high complexity testing.
• AND Certification by ASCP, NCA, or AMT REQUIRED.
• Minimum 6 years working in a diagnostic, clinical laboratory working with modern automation
• Proficient usage of a commercial grade or customized clinical LIMS
• Prolonged usage of analytical and computer systems (>75% time).
• Ability to lift up to 20 lbs from time to time
• Capable of identifying problems, root causes and solutions, documenting deviations and notifying superiors.
• Proficient use of Microsoft Office tools and Ep Evaluator.
• Proficient in good laboratory and documentation practices.
• Authorization to work in the United States indefinitely without restriction or sponsorship.

Nice To Haves

• Prior managerial experience preferred, but not required
• Hematology experince in a clinicla laboraotyr epereince preferred, but not required.
• Fluent in English.
• Commits to perform work and to behave according to the agreements established in SOPs, within the overall quality system and, where applicable, the specific applicable quality system.
• Ability to set concrete goals, taking into account the common interest, does everything to achieve the primary study objectives.
• Ability to set and follow priorities, working accurately following set procedures and under deadlines.
• Focused on improvement and optimization of processes within the laboratory.
• Shows detailed knowledge and skills with regard to the work, keeps up to date and increases professional knowledge, keeping abreast of the latest developments.
• Good interpersonal skills

Responsibilities

• To supervise and oversee the general operation including testing and reporting of results for the US laboratory including the areas of Chemistry, Hematology, Molecular, Microbiology, Special Chemistry, and Virology testing.
• Leads the training and technical oversight of staff in quality, service, fiscal productivity and customer/employee satisfaction goals and objectives.
• Ensure samples are tested and results reported within expected turn around time.
• Functions as the technical expert, performing and maintaining proficiency for procedures and equipment within the section.
• Review clinical protocols and lead the development of lab protocols for studies and provide technical guidance to Eurofins Project Management group as well as sponsors as needed.
• Works with SME and Team leads to ensure UATs are written and executed for new instrumentation and software.
• Oversees writing and execution of new instrument and test validations with the assistance of SMEs and leads.
• Troubleshooting and resolving technical and equipment problems.
• Plans daily work schedule and assignments for sections ensuring that work is done and reported promptly and accurately; preparing schedules and arranging coverage.
• Perform reporting tasks to ensure timely release of validated test results.
• Performs review of monthly maintenance and ensures proper documentation.
• Recognizes the need for and assumes daily departmental responsibilities, in the case of staffing shortages.
• Establishes and monitors preventive maintenance and quality control procedures for all equipment and methods, documenting review as required.
• Completes all proficiency testing in the allotted time, reviewing results, taking corrective action and documenting review.
• Writes and reviews general and technical laboratory SOPs.
• Assists Management in the investigation of quality investigations (CAPAs), both internal and external.
• Ensures that time and attendance for subordinates meet departmental expectations.
• Monitors and approves payroll.
• Interviews candidates for technical positions.
• Supervises the orientation and training of new personnel.
• Conducts performance appraisals in a timely manner and documents above or below standard performance, providing supporting documentation.
• Makes suggestions for improved work methods and ways to increase efficiency, reduce costs, and solve operational problems.
• Understands and follows company policies and procedures.
• Works with other departments to plan for and accomplish organizational goals and objectives, and development and execution of organizational projects
• Other activities as assigned

Benefits

• Excellent full-time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees