Establishes policies, procedures, and protocols for testing performed in a defined laboratory section. Defines analytic accuracy, precision, sensitivity, and reference ranges for test methods. Oversees quality control testing an d instrument maintenance. Determines, coordinates and supervises daily staffing assignments and levels. Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with performance evaluations and disciplinary actions. Assesses quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures and protocols. Performs staff responsibilities as needed to fulfill required service levels. Leads the handling and resolution of complex issues and complaints. Serves as a consultant to laboratory staff as well as other members of the healthcare team as needed. Acts as manager in their absence.
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Job Type
Full-time
Career Level
Manager