About The Position

Responsible for the clinical laboratory work of a specific laboratory section, area, or discipline. Performs complex clinical laboratory tests and procedures. As a Supervisor at Owensboro Health, you provide frontline leadership and direct support to team members during daily operations. You champion our Safety Culture and foster continuous improvement. You ensure safe, efficient, and compassionate care delivery by monitoring performance, reinforcing expectations, and promoting a just culture. You are a key driver of Owensboro Health’s Target Zero safety commitment, empowering staff to speak up, report concerns, and prioritize patient well-being.

Requirements

  • Requires critical thinking skills and decisive judgment.
  • Works under minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.
  • Ability to meet requirements for "High Complexity Testing Personnel" per the Clinical Laboratory Improvement Amendments (CLIA).
  • A minimum of 2 years' relevant experience as determined by the organization
  • Bachelor's degree or higher in science related field required upon hire
  • A combination of education, training and experience may be considered in lieu of degree.
  • MT - Certified as a Medical Technologist through American Society for Clinical Pathology (ASCP) required upon hire OR MT - Certified as a Medical Technologist through American Medical Technologists (AMT) required upon hire OR MLS - Certified as a Medical Laboratory Scientist through American Society for Clinical Pathology (ASCP) required upon hire OR MLS - Certified as a Medical Laboratory Scientist through American Medical Technologists (AMT) required upon hire OR MLT - Certified Medical Laboratory Technician through American Society for Clinical Pathology (ASCP) required upon hire OR MLT - Certified Medical Laboratory Technician through American Medical Technologists (AMT) required upon hire OR CT - Certified as a Cytotechnologist required upon hire

Responsibilities

  • Provides teaching and education to students and team members.
  • Develops lab policies, processes, procedures, and control changes; validates according to regulatory agencies.
  • Develops processes to handle changes.
  • Oversees ordering and inventory control; receives, inspects, and tests incoming supplies and materials.
  • Develops and maintains computer functionality; ensures staff's ability to use computer systems within the context of actual work processed.
  • Develops and maintains competency assessments.
  • Performs supplier qualification process.
  • Develops process for management of equipment, including quality control, calibration, repairs, and preventive maintenance schedules.
  • Performs equipment/reagent qualification process.
  • Tests new and revised computer software for acceptability.
  • Oversees/develops processes for installation.
  • Develops processes for quality monitoring, internal audits, proficiency testing, handling deviations, non-conformance, and complications.
  • Oversees records for laboratory testing, quality control, and results.
  • Collaborates with other lab personnel to ensure correct billing, coding, and crediting.
  • Performance Management - Supervises the daily activities of technical, operations, business support or team members and is accountable for performance.
  • Resource Management - Sets priorities for the team to ensure task completion; coordinates worked activities to optimize productivity.
  • Problem solving – identifies and solves problems guided by policies and procedures; delivers guidance with oversight from manager.
  • Delegation - Effectively assigning tasks and responsibilities to team members based on their strengths.
  • May perform duties of subordinates but at an advanced level and typically less than 80% of their time.
  • Leadership Ability – Will approve timecards, participate in hiring, training new hires, provide input into corrective action & development plans, assist with process improvement conduct performance reviews, assist with budgeting and operations, etc.
  • Conflict Resolution - Identifies and addresses conflicts within the team, facilitating constructive dialogue, and finding solutions to disagreements.
  • Change Management - Leads and adapts to organizational changes, communicating effectively during transitions, and engages the team in the process.
  • Leadership Development – Actively engages in the Leadership Development Program by enrolling in the program within the first 6 months of employment and completing the program within the first 2 years of employment.
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