Laboratory Operations Supervisor

Mosaic Diagnostics•Overland Park, KS

12h

About The Position

The Laboratory Operations Supervisor oversees the daily operations of the laboratory to ensure efficient workflow, regulatory compliance, and high-quality results. This role manages personnel, equipment, inventory, and safety practices while supporting continuous improvement and collaboration with scientific, clinical, or quality teams. The Laboratory Operations Supervisor must possess strong leadership, analytical, and problem-solving skills, as well as experience with laboratory instruments, operations, and troubleshooting in a fast-paced clinical environment.

Requirements

Bachelor's degree in a biology science, a chemistry science or medical technology from a four-year college or university
Where the candidate possesses a science related Bachelor’s Degree in a scientific subdiscipline, they must demonstrate a minimum of 6 hours of biology credits, 6 hours of chemistry credits and 12 additional science credits per § 493.1489
Laboratory experience: Minimum of 4 years
Demonstrated experience with increasing responsibility
Strong knowledge of laboratory safety, quality systems, and regulatory standards
Ability to work with potentially infectious human blood and body fluids using appropriate Personal Protective Equipment
Ability to work with automated and manual platforms
Must possess skills required for aseptic techniques
Intermediate level of proficiency with PC based software programs
Demonstrates a high level of integrity and honesty in performing tests, documenting test results and maintaining patient, client, employee and laboratory business confidentiality
Excellent verbal & written communication skills
Must possess analytical judgment, problem solving skills, accuracy and strong detail oriented
Ability and willingness to train others
Time management and multitasking
Proficiency with laboratory software and standard office tools
Process improvement and problem-solving
Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead
Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting
Ability to stand for extended periods of time as necessary in the laboratory (4 or more hours)
Ability to lift and move items weighing up to 20 pounds
Physical dexterity sufficient to move body frequently around laboratory equipment and instrumentation
Ability to continuously operate a personal computer for extended periods of time (4 or more hours)
Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions

Nice To Haves

Experience with ICP preferred but not required

Responsibilities

Supervise day-to-day laboratory activities to ensure timely, accurate, and compliant operations
Oversees, reviews, teaches, and performs analyses of patient specimens
Coordinate sample workflow, scheduling, and prioritization
Analyzes chromatographic and mass spectral data generated by our GC and LC labs
Ensure adherence to SOPs, quality standards, and regulatory requirements
Performs and records quality control to ensure accuracy of clinical data
Ensures preparation, availability, and proper handling of chemical reagents in accordance with SOPs and quality standards.
Monitor laboratory performance metrics and implement process improvements
Supervise, mentor, and evaluate laboratory technicians and support staff
Schedule staff shifts and manage workload distribution
Address performance issues and support professional development
Enforce laboratory safety policies and biosafety procedures
Maintain documentation for audits, inspections, and accreditation
Investigate deviations, nonconformances, and incidents; implement corrective actions
Support internal and external audits
Manage inventory of reagents, consumables, and supplies
Coordinate with vendors for service contracts and procurement
Communicate effectively with management, scientists, clinicians, and quality teams
Oversees sample workflow activities and ensures adherence to quality and turnaround time requirements. Able to clearly document in applicable logs and LIMS system for traceability daily
Follows Laboratory Standard Operating Procedures for all tasks
Follow all applicable regulatory requirements
Completes training of new staff members on lab protocols in accordance with all SOPs and training documentation
Ability to move between departments without issue
Maintains a positive attitude and works well within a team as well as independent
Participate in interviews and assist managers in hiring process
Ensure training is completed and all documentation is signed off
Actively participate in regulatory readiness program as well as any inspections
Complete delegated responsibilities from manager
Demonstrate outstanding competency within all trained areas of the Laboratory Technologist
Review test results for quality and acceptability prior to being reported to clients
Assist Manager to ensure that section procedure manuals are complete and current
Directs and oversees Quality Control activities within the section. Assist Manager in overseeing the maintenance and record keeping for all instrumentation within the section
Collaborate with Manager in troubleshooting assays
Serves as the primary supervisory resource for staff, providing guidance and operational direction within the section. Assist Manager by interacting with vendors and purchasing agents to ensure quality in supplies and reagents while meeting budgetary and service goals
Document and communicate performance of staff for input into the performance evaluation process
Monitor turn–around–time metrics and incorporate changes within section to improve workflows when appropriate
Identify ways to improve quality, efficiency and productivity through process improvements that employ Lean and Six Sigma efficiency and accuracy principles
Encourage cooperative staff performance and adherence to protocol and regulatory guidelines
Other duties as assigned