Laboratory Operations Specialist

Eurofins USA PSS Insourcing Solutions•Cambridge, MA

1d•$31 - $36•Onsite

About The Position

We are seeking an Operations Specialist to provide essential operational support to the US Drug Metabolism and Pharmacokinetics team. This role plays a key part in ensuring smooth coordination across scientific teams, global sites, and external partners.

Requirements

Bachelor’s degree
2+ years of experience in operations support within the biotechnology, pharmaceutical, or CRO industries
Strong organizational and communication skills with a high attention to detail
Demonstrated proactivity and ability to follow tasks through to completion
Demonstrated ability to recognize, assess, and appropriately escalate issues using strong professional judgment.
Skilled at managing multiple priorities and building strong cross-functional relationships
Proficiency in Microsoft Office (PowerPoint, Excel, Word)
Must be authorized to work in the United States without restriction or sponsorship

Nice To Haves

Experience managing projects in a global matrix/team environment
Ability to identify operational issues, assess risks, and contribute to resolution and mitigation strategies
Self-motivated with the ability to work independently and exercise sound judgment
Collaborative mindset with a willingness to share knowledge and best practices
Quick to learn new systems and processes, with a focus on continuous improvement
Comfortable working under tight timelines and in evolving organizational environments
Foundational knowledge of data structures
Experience using Benchling GxP

Responsibilities

Serve as a primary point of contact for day-to-day operational support within the US DMPK Department.
Collaborate with on-site scientific teams, European colleagues, and external suppliers such as CROs to ensure timely and efficient processing of requests. Includes: processing of requests , study planning, result integration, and resolving issues
Support the implementation of tools (e.g. Benchling) and processes that enhance team communication and operational efficiency.
Track training assignments and ensure compliance with internal requirements.
Execute a variety of operational tasks, including:
Shipping and receiving of samples
Setting up purchase orders, managing purchasing and invoicing, tracking spend, and assisting with budget documentation
Ensuring timely receipt and review of data and input into digital platforms
Drafting memos and non-scientific communications