Laboratory Information System Administrator

Unified Women's Healthcare

4d

About The Position

Unified is a nationwide community of providers, operations specialists and thought leaders who look for the greatest opportunities to impact every woman’s health, at every stage of their journeys. We are unparalleled in our scale and ability to adapt to address unmet and underserved needs. Through 815+ clinics, 23 IVF labs, nationwide telehealth capabilities and targeted case management, our 2,700+ independent, affiliated providers deliver comprehensive women’s health services and continuously work to implement methods and develop techniques or platforms that improve the healthcare experience. We remain focused on enabling the discovery of new ways for our affiliated providers to deliver the high-quality care experience women deserve, in the ways they most wish to receive it, and collaborate across our community to make our vision a reality.
The Laboratory Information System Administrator will be responsible for the support of the Laboratory Information System (LIS) administration, account configuration, interface validations, and maintaining the interoperability of the LIS with the EHR(s) in laboratories in which UWH physician practices are located.

Requirements

• Bachelor’s degree in information technology, computer science, software engineering, or a related field.
• Proficient in Microsoft Windows software, including Server, Office, and Exchange.
• Strong background and experience working in a Medical and/or Laboratory facility including knowledge of electronic health records, laboratory information systems, and practice management systems.
• Management and leadership skills.
• Ability to work on both a team and independently.
• Excellent analytical and problem-solving skills.
• Excellent organizational skills with acute attention to detail are a must. Must be self-motivated and comfortable working on several projects in concurrence.
• Flexible working hours.

Nice To Haves

• Prior experience in implementation of a Laboratory Information System is preferred.
• Strong background in client support and demonstrated ability to work with clients who have a wide variance in IT and computing skill levels.

Responsibilities

• Assist LIS Director and Supervisor on LIS related integration projects.
• Design, run, and document interface validation projects.
• Monitor EMR error queues and create mappings, when necessary.
• Monitor LIS system and work with team to optimize workflows.
• Monitor and troubleshoot EMR/LIS failure reports.
• Assist Lab Managers in maintaining up-to-date account configurations in LIS.
• Assist LIS Supervisor in EMR functionality maintenance and updates.
• Collaborate with UWH Clinical Operations team to maximize clinical workflows and troubleshoot issues with outside lab interfaces
• Assist in the planning and scheduling of LIS related enhancements and projects
• Provide guidance to staff ensuring appropriate use and function of the system.
• Participate in weekly ticket review meetings with the LIS Vendor.
• Ensures proper functioning of the organization's laboratory information systems and makes upgrades as necessary.
• Monitor integrity for HL7, reference labs, and instrument interfaces.
• Maintain relationships and work with vendors (reference labs, practice management system, electronic medical record system) associated with the LIS.
• Update Test Catalog for all reference labs and testing locally interfaced.
• Work with in-house Lab IT Staff as a liaison to help facilitate software updates, additional functionality and other upgrades.
• Collaborate with LIS Supervisor to design and implement training program for new employees, to include reference materials for current staff.
• Assists staff in understanding and using technology; conducts regular staff technology presentations and trainings.
• Maintain current knowledge of LIS by attending training programs.

Benefits

• Medical, dental, and vision plans, fertility benefits, and supplemental insurance options.
• Vacation, personal days, and paid holidays to help you recharge.
• 401(k) with employer contribution, plus Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).
• Short- and long-term disability, paid parental leave, basic life insurance, and optional additional coverage.
• Employee Assistance Program, commuter benefits, pet insurance, and identity theft protection.
• Opportunities and resources to support your career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees