Laboratory Equipment Specialist - Scientific Services
About The Position
Renovo Solutions is a nationwide healthcare technology management company with a presence in 40+ states, providing comprehensive solutions for managing and maintaining healthcare technologies. They offer a range of opportunities for technicians to grow within the company, prioritizing investment in employee development through various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, Renovo fosters professional growth and promotes from within, encouraging employees to make a difference in healthcare while advancing their careers. A Laboratory Equipment Specialist performs and documents pre-run preparation, daily maintenances, and post-run cleanup to keep research and manufacturing equipment in service and at the ready at pharmaceutical facilities. This includes preventative maintenance, calibration, and validation of equipment such as microscopes, flow cytometers and fluidics, liquid handlers, bioreactors, cell counters, osmometers and pH meters, scales/balances, centrifuges, (HPLC/UPLC), and fast protein liquid chromatography, or equivalent instruments.
Requirements
- Experience operating laboratory equipment required
- 1-3 years’ experience with life science laboratory equipment (e.g. Microscopes, flow cytometers and fluidics, liquid handlers, bioreactors, cell counters, osmometers and pH meters, scales/ balances, centrifuges, freezers/LN2 storage units/refrigerators, incubators, and humidity chambers, (HPLC/UPLC), and fast protein liquid chromatography, or equivalent instruments)
- Experience reading and following work instructions to operate lab equipment
- Laboratory, electronic, mechanical technician or related experience required
- Comfortable with technical skills in MS Office suite (MS Word, MS Excel)
- High level attention to detail
- Self-directed / efficient with time management skills
- Basic hands-on mechanical skills
- H.S. Diploma or equivalent required
- Accountability – takes ownership of assigned work and responsibilities, follows through, and closes the loop
- Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
- Financial Acumen – Considers financial impact of all decisions
- Integrity – Can admit mistakes, is direct and truthful
- Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
- Priority Setting – Prioritizes assigned schedules and workload
- Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
- Giving Feedback – Provides constructive feedback towards department goals and activities, helps to foster growth within the team
Nice To Haves
- Understanding of metrology/calibration preferred
- Bachelor’s Degree in Chemistry, Biochemistry, Engineering or related degree preferred
Responsibilities
- Performs planned maintenance, basic troubleshooting, and other verification/qualification services on a variety of laboratory multi-vendor instruments
- Complete scheduled pre-run methods and prep
- Execute post run clean up, system flushes
- Flag, troubleshoot, or escalate any errors or predictive maintenances or repairs
- Manages customer relationships by communicating work performed and providing a follow-up plan as needed
- Provides accurate and timely completion of service reports, expense reports and other administrative tasks
- Communicates and escalate repair diagnostic and information with supervisor and other internal personnel to expedite repairs
- Provides a communication link between the customer and supervisor to help ensure that effective service is provided to the customer
- Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance
- Trains and/or mentors Scientific Service Specialist colleagues on maintenance of devices under our responsibility
- Performs other duties as assigned by your manager
- Collaborates with internal partners to resolve customer issues and improve processes
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
