Laboratory Assistant Coordinator

UnityPoint Health•Rock Island, IL

About The Position

Join our dynamic clinical laboratory team as a Laboratory Assistant Coordinator , where precision meets purpose and every improvement you make has a direct impact on patient care. In this pivotal role, you’ll collaborate closely with Laboratory Assistants and Phlebotomists to enhance and streamline processes across the entire testing cycle—from pre-analytic preparation to analytic performance and post-analytic reporting. You’ll take the lead in refining specimen handling and retention practices, strengthening quality control measures, supporting point-of-care testing, and ensuring accurate, timely result reporting in full compliance with CAP standards. This position is ideal for a motivated professional who thrives on both detail and innovation. You’ll play a key role in driving strategic initiatives and performance improvements, helping shape a culture grounded in excellence, accountability, and continuous growth. Beyond operations, you’ll be a problem-solver and change leader—navigating challenges, resolving conflicts, and guiding your team through evolving priorities with confidence and clarity. If you’re passionate about advancing laboratory quality, influencing meaningful change, and contributing to a high-performing healthcare environment, this is your opportunity to make a lasting impact. Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program . Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family . With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health.

Requirements

High School Diploma
3-5 years of hospital phlebotomy experience
ASCP certified or equivalent, or certified within 6 months of hire

Responsibilities

Balances administrative leadership (up to 20%) with hands-on clinical and phlebotomy responsibilities (80%)
Supports daily operations of the phlebotomy department and assists leadership in meeting institutional goals
Drives process improvement across pre-analytic, analytic, and post-analytic workflows to ensure accuracy and timeliness
Ensures high-quality patient care by maintaining timely, accurate clinical information and strong provider satisfaction
Assists in resolving complex operational and phlebotomy-related issues using available resources and expertise
Leads and supports staff development, including training, onboarding, competency evaluation, and performance reviews
Promotes clear, consistent communication with staff and management to build trust and alignment
Recommends and implements policies, procedures, and workflow changes to improve efficiency, quality, and cost-effectiveness
Ensures compliance with regulatory standards (CAP, JCAHO, HIPAA, OSHA) and maintains quality assurance practices
Upholds organizational values, maintains required certifications and competencies, and supports compliance with healthcare regulations