Labor Relations Officer - DC/MD/VA
About The Position
WMATA is undergoing a multi-year Strategic Transformation to deliver safer, more reliable, and customer-focused transit across the Washington DC, Maryland, and Northern Virginia region. Guided by the “Your Metro, The Way Forward” Strategic Transformation Plan, WMATA is aligning its operations, technology, organizational structure, and capital investments to meet evolving customer needs, improve efficiency, and strengthen regional mobility. This transformation addresses changes in ridership patterns, growing customer expectations, new transportation competitors, and budget challenges intensified by the Covid-19 pandemic. The initiative enhances cross-department collaboration, modernizes processes, and supports long-term sustainability and trusted service for the communities we serve.
Requirements
- Bachelor’s degree in Labor or Industrial Relations, Human Resources, Economics or a related field.
- Four (4) years of experience in contact administration, grievance handling, and workplace dispute resolution in a complex organization may be considered.
- Employment is contingent upon successfully completing any required background checks, in accordance with applicable law.
Responsibilities
- Analyzes, interprets and explains provisions of labor agreements.
- Coordinates related actions with Authority officials and advised same with appropriate information, technical assistance and recommendations regarding a wide variety of labor and management issues
- Assures consistent and uniform application of policies.
- Prepares complex narrative reports, correspondence and other documents as assigned while meeting critical deadlines.
