Lab Services Support Associate

AbbVie•South San Francisco, CA

23h

About The Position

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on X , Facebook , Instagram , YouTube , LinkedIn and Tik Tok . This position involves serving as liaison among internal AbbVie scientific personnel with external organizations, to aid in equipment selection, purchasing, onboarding, calibration/service/repair, and decommissioning (entire equipment lifecycle management). These functions will be executed with consideration for laboratory needs, as well as quality and cost effectiveness of internal and external service providers. The Laboratory Services Support Engineer will develop and administer various laboratory equipment support functions throughout AbbVie R&D sites.

Requirements

College Degree or equivalent experience.
A technical degree (Engineering or Science) is preferred.
Knowledge of basic regulatory requirements.
At least 2+ years of experience with laboratory equipment and practices, either having served as a lab analyst, lab equipment service provider, or both.
Effective written and oral communication skills capable of accommodating a diverse audience.
Proficient in data entry, analysis, and presentation, particularly within Maximo, Cognos, and SAP environments.
Strong organization and planning skills.
Capable of independently developing creative solutions in a fast-paced environment.
Self-motivated and positive attitude with a great desire to contribute to our success.

Responsibilities

Interface with vendors, OEM, and internal service organizations to address laboratory equipment service needs.
Assist R&D personnel with selection and purchase of laboratory equipment.
Provide administrative support throughout equipment lifecycle (onboarding, maintenance/repair, decommissioning).
Maintain Maximo database in support of equipment location and spend tracking as well as storage of equipment warranties and service contracts.
Receive incoming work request and generate workorders on demand.
Serve as liaison to on-site vendor service personnel.
Process service contract renewals, including review of equipment reliability histories, determination of insourcing potential, and overall assessment of cost benefits.
Work with department leadership to develop and refine processes in support of department functions.