Lab Receptionist

SSM Health • Fond du Lac, WI

8h

About The Position

It's more than a career, it's a calling.
WI-St. Agnes Hospital
Worker Type:
Regular
Job Highlights:
This is a full time Lab Support Technician position which will function as a receptionist for the lab. Duties do not include phlebotomy but will handle specimens for checking identification and labeling. Backgrounds in patient registration/scheduling and other healthcare customer service related roles are helpful.
The schedule varies for this position between the hours of 6:00 a.m. and 5:30 p.m. Monday through Friday. The schedule also includes an every third Saturday rotation.
Job Summary:
Under general supervision, this position performs standard laboratory tasks according to procedures. May perform phlebotomy and/or waived testing. May also perform various low complexity testing as well as a variety of general clerical duties to support the laboratory department, including receptionist and secretarial support, admission activities, and order entry processing.

Requirements

• High School diploma/GED or 10 years of work experience.
• One year experience in a laboratory setting

Responsibilities

• Performs the loading and unloading of lab specimens from automated and non-automated instrumentation, as well as perform various waived testing.
• Assists in problem requisitions/specimens.
• May orient new hires.
• Assists customers including answering phones and responding to customer inquiries.
• Collects, labels, processes and preserves blood, urine and other specimens according to established laboratory procedures.
• Enters, accesses and executes lab orders in the appropriate laboratory and electronic medical record system.
• Cleans and maintains laboratory supplies and work area.
• May update statistical records, labels tubes, and schedules processing runs.
• May perform moderate complexity testing.
• May perform phlebotomy and/or waived testing.
• Identifies patients using two identifiers.
• Performs a variety of administrative and clerical duties including admission activities, insurance verification, order entry processing and medical record processing.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Benefits

• SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED