Lab Project Coordinator

Alliance•Rapid City, SD

1d•$20 - $25

About The Position

Job Summary: The Project Coordinator I provides administrative and operational support to the Project Management Team, serving as a key liaison between project management and sample receiving/log-in teams. This role ensures accurate project intake, documentation, and coordination to support successful client project execution. The Project Coordinator I also assists with scheduling, data entry, client communications, and cross-functional collaboration. Job Duties: Greet walk-in clients; provide basic drop-off instructions (bottles, labeling, turnaround time). Answer phones, route calls, take messages. General office administration tasks Learn the lab’s common tests/services well enough to guide clients and direct inquiries correctly. Prepare/verify chain-of-custody (COC) paperwork and basic client documentation. Sample receiving/log-in: check labels, dates/times, preservation/temperature, paperwork; enter samples into LIMS, assign lab numbers, label/stage, refrigerate when required. Flag intake issues (missing info, wrong containers, hold-time/preservation problems) and escalate. Maintain front desk supplies/forms, sample containers, and a clean organized reception area. Prior reception or customer service experience Prior laboratory experience preferred Working knowledge of Excel, Outlook, and Word Pay: $20-25/hr. Required Skills/Abilities: Strong customer service Clear communication Detail-oriented Organized Comfortable with data entry and procedures Ability to multitask Education and Experience: Bachelor's degree in business administration, chemistry, biology, or a closely related field; One (1) year of customer service experience; OR an equivalent combination of education, training, and experience Physical Requirements: Ability to lift 30-40lb coolers Other Duties Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Alliance reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice. KEY BENEFITS INCLUDE: Medical, Dental, and Vision Insurance Flexible Spending Accounts 401(K) Plan with Competitive Match Continuing Education and Tuition Assistance Employer-Sponsored Disability Benefits Life Insurance Employee Assistance Program (EAP) Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st) Profit Sharing or Individual Bonus Programs Referral Program Per Diem & Paid Travel Employee Discount Hub EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law. #LABS

Requirements

Strong customer service
Clear communication
Detail-oriented
Organized
Comfortable with data entry and procedures
Ability to multitask
Bachelor's degree in business administration, chemistry, biology, or a closely related field
One (1) year of customer service experience
OR an equivalent combination of education, training, and experience
Ability to lift 30-40lb coolers

Nice To Haves

Prior reception or customer service experience
Prior laboratory experience preferred
Working knowledge of Excel, Outlook, and Word

Responsibilities

Greet walk-in clients; provide basic drop-off instructions (bottles, labeling, turnaround time).
Answer phones, route calls, take messages.
General office administration tasks
Learn the lab’s common tests/services well enough to guide clients and direct inquiries correctly.
Prepare/verify chain-of-custody (COC) paperwork and basic client documentation.
Sample receiving/log-in: check labels, dates/times, preservation/temperature, paperwork; enter samples into LIMS, assign lab numbers, label/stage, refrigerate when required.
Flag intake issues (missing info, wrong containers, hold-time/preservation problems) and escalate.
Maintain front desk supplies/forms, sample containers, and a clean organized reception area.