L&C Business Analyst

Corebridge FinancialHouston, TX
15hHybrid

About The Position

Reporting to the VP of Retail Licensing and Commissions, the Business Analyst will be responsible for working closely within the Licensing and Commissions department and other internal/external partners on current and future projects for new partner and product launches. This individual will collaborate with stakeholders, including Legal and Compliance Leadership, project teams, and other relevant parties to gather and document detailed business requirements for current and upcoming projects. This will include identifying, reviewing and validating business requirements and facilitating sign off within the business. Additionally, the Business Analyst will be responsible for evaluating existing processes and identifying opportunities for improvement that meet Corebridge business objectives in the current environment. This individual will leverage technology, tools, and to reduce inefficiencies to maintain and improve SLAs. An individual in the role will be required to be organized, data driven, and customer focused to drive timely results.

Requirements

  • 2+ years business and system knowledge in Life Commissions or project management experience
  • Must be proficient MS Excel, Access, Word, and PowerPoint.
  • Possess skill or ability learn: JIRA, Visio and other programs or platforms as required with the role.
  • Excellent verbal communication and writing skills are required. Ability to simplify technical issues and communicate to non-technical audiences.
  • Ability to identify and report potential key risks and controls across different business processes
  • Strong interpersonal skills to establish effective working relationships with colleagues, IT, Sales and Management.
  • Higher understanding of annuity products, platforms, distribution channels, and broker dealer proprietary products (Variable, Index, Fixed and immediate annuities)
  • Ability to identify business risks and concerns while evaluating annuity exception cases.
  • Be a self-starter with a strong executive presence.
  • Strong analytical skills with the ability to collect and evaluate data while gathering insights.
  • Excellent communication, writing, and organizational skills.
  • Ability to handle multiple escalated cases simultaneously while meeting SLAs.

Nice To Haves

  • Experience with audit, regulatory controls, general IT controls, software/hardware paradigms, or coding is desirable.
  • Experience with leveraging the use of data analysis tools is a plus.

Responsibilities

  • Provide partnership between L&C operations and IT to identify dependencies and maximize efficiencies and improve overall functionality
  • Identify and provide details on controls and processes to support business continuity efforts and eliminate operational risk.
  • Analytical ability, problem solver, can self-motivate research answers to questions.
  • Experience with independent research and summarization of information.
  • Good communication skills with ability to speak to both internal and external stakeholders as we identify and implement requirements/changes.
  • Work with the BA team and L&C leadership on operational projects to ensure the achievement of project goals and tactical business results including identify/reviews of organization’s risk management policies and procedures.
  • Clearly and concisely communicate issue observations, or other key messages as needed to a variety of constituents, including senior business and audit management, both verbally and through written reports.
  • Must have excellent written and verbal communication skills.
  • Work in partnership and maintain open communication lines with control functions relative to products and processes and ensuring adherence to regulatory guidelines, and evolving business needs.
  • Leverage understanding of current and future suite of Corebridge products, features, and systems.
  • Clearly and articulately provide documented rationale behind decisions and memorialize them.
  • Provide suggestions and plans to upgrade processes, procedures, and systems.
  • Use organizational acumen and experience to contribute to other departments.

Benefits

  • Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
  • Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
  • Employee Assistance Program: Confidential counseling services and resources are available to all employees.
  • Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
  • Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
  • Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.
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