KYC Periodic Review Associate Team Lead
About The Position
Lead and develop a high‑performing team responsible for executing periodic reviews, maintaining documentation standards, and delivering high‑quality KYC due diligence. Provide direction and oversight to ensure all client and KYC records are accurate, complete, and fully compliant with Anti‑Money Laundering (AML) program requirements and internal policy standards. Drive process excellence by monitoring team output, identifying areas for improvement, and ensuring quality controls are embedded throughout the review lifecycle. Serve as a point of escalation for complex cases, providing subject‑matter expertise and partnering with Compliance and Front Office when needed.
Requirements
- Recommended years of experience: 7
- SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office.
- SMBC requires that employees live within a reasonable commuting distance of their office location.
Responsibilities
- Provide day‑to‑day leadership for the team responsible for processing periodic reviews and conducting KYC due diligence.
- Ensure that client and KYC information is reviewed accurately and in full compliance with AML program requirements.
- Oversee the verification and documentation of KYC data points, guide the team in collecting and evaluating supporting documents based on client and business needs, and ensure the consistent execution of due diligence in accordance with KYC policies and procedures.
- Manage the maintenance and proper archiving of all records supporting KYC completion, ensuring adherence to document‑retention standards.
- Monitor team output to identify missing or incomplete information, direct the return of incorrect submissions for remediation, and ensure that discrepancies are resolved using approved processes and checklists.
- Escalate unusual or suspicious activity to the front office and Compliance as appropriate.
- Supervise and spot‑check the entry of client information into KYC system, ensuring that applicable documentation is uploaded, processed, and confirmed in a timely and accurate manner.
- Track and enforce production and accuracy targets, providing guidance, feedback, and support to maintain consistent performance and compliance standards.
- Communicate with customers / clients and internal stakeholders in order to coordinate the collection and assessment of KYC documentation and other compliance information.
- Communicate the status of periodic reviews to internal and external stakeholders, and efficiently move periodic reviews through the process, interacting with legal, tax and other support functions, as required.
- Facilitate day-to-day interaction with internal business units to respond to processing requests and instructions, manage expectations and address issues and inquiries.
- Collaborate with internal partners within operations and other support functions in order to streamline operations processes and participate in continuous improvement initiatives.
- Demonstrate solid knowledge and understanding of processes for conducting KYC for institutional clients as well as the documentation requirements for different types of accounts.
- Act as a subject matter expert on KYC rules and policies and associated execution / implementation.
- Demonstrate good understanding of risk factors impacting client risk rating and ability to write comprehensive audit reports that define salient actions for execution.
- Demonstrate and maintain good working knowledge of all applicable regulatory standards and rules (e.g., AML, OFAC, Bank Secrecy Act, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
