Knowledge Management / SharePoint Specialist

NOVACES•Falls Church, VA

63d

About The Position

We are seeking a highly skilled SharePoint and Knowledge Management Specialist to provide technical and analytical support for an enterprise-level knowledge management program. This position will play a critical role in maintaining and enhancing the organization’s SharePoint environment, ensuring effective knowledge sharing, workflow automation, and performance reporting to support mission objectives. The ideal candidate will possess hands-on experience in both SharePoint 2019 on-prem and SharePoint online administration and development, along with a strong understanding of knowledge management principles, process improvement frameworks (CPI/LSS), and modern automation Power Platform tools.

Requirements

Active DoD Secret Clearance Required
Bachelor’s degree in Information Systems, Computer Science, or related discipline (or equivalent combination of education and experience).
5+ years of experience supporting or administering SharePoint in a secure, large-scale enterprise environment.
Demonstrated experience developing and maintaining SharePoint solutions using JavaScript, JQuery, HTML, REST, and Power Platform tools.
Hands-on experience creating and managing workflows and process automations using Power Automate and SharePoint Designer.
Experience designing and maintaining BI dashboards using Power BI, Tableau, or QlikView.
Strong understanding of knowledge management concepts and experience applying them in an organizational or programmatic context.
Excellent problem-solving and communication skills with the ability to support end users effectively.

Nice To Haves

Experience integrating AI-based content solutions (e.g., retrieval-augmented generation or content summarization).
Experience supporting Continuous Process Improvement (CPI) or Lean Six Sigma (LSS) initiatives.
Scrum Master certification or demonstrated experience in Agile/Scrum delivery environments.
Microsoft Certified in Power Platform at associate or expert level
Microsoft Certified: SharePoint Administrator or Developer
Experience supporting or delivering work in a federal or DoD environment.

Responsibilities

Administer, develop and maintain large-scale on-prem SharePoint 2019 environment, ensuring performance, availability, and security compliance.
Develop, configure, and manage knowledge base infrastructure, including document libraries, metadata tagging, content types, and search schemas.
Develop applications using Power Platform: Power Automate, Power Pages, Power BI, and Power Apps.
Build client-side SharePoint solutions using JavaScript, HTML, jQuery, REST, bootstrap, SharePoint workflows, and other client-side SharePoint development methodologies.
Integrate SharePoint with external systems and data sources using REST APIs, Graph API, or equivalent frameworks.
Develop and integrate Business Intelligence dashboards using Power BI, Tableau, QlikView, or Excel to support enterprise reporting and analytics.
Deliver Tier 1 and Tier 2 support: Basic troubleshooting, user permissions, site access, front-end issues and workflow errors.
Design, implement, and maintain custom SharePoint workflows, and migrate legacy SharePoint Designer workflows using SharePoint Designer, Power Automate, and other modern workflow tools.
Apply knowledge management practices to identify, organize, retrieve, and disseminate tacit and explicit organizational knowledge.
Support process improvement and performance management initiatives (e.g., DMAIC or 8-Step PPS).
Develop and deliver user documentation, training materials, and conduct end-user training related to the adoption and knowledge-sharing of newly developed or updated KM applications.
Manage SharePoint permissions, security, and compliance in alignment with federal data governance and cybersecurity policies.
Collaborate across technical, functional, and leadership teams to enhance data-driven decision-making and process transparency.
Contribute to the implementation of AI-enabled content automation and retrieval-augmented generation (RAG) solutions that enhance knowledge discovery and reuse.