Knowledge Management Intern
About The Position
Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas’ enterprise data protection business, the company’s solutions secure and protect data on-premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe. We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design , and our culture. Want to join the leader in AI-powered data security? Cohesity is undergoing a company-wide AI transformation, deploying intelligent “Ask” bots across every function (Ask Sales, Ask IT, Ask HR, Ask Legal, and more). This internship supports the Enterprise Knowledge & Content team by helping ensure our internal content is accurate, well-organized, and AI-ready so employees and bots can find the right answers quickly and confidently. We need a rock star intern to come be a part of it this summer!
Requirements
- Currently pursuing a degree in Information Science, Communications, Technical Writing, Business Systems, Computer Science, or a related field.
- Strong written communication skills and attention to detail.
- Interest in knowledge management, content operations, or AI-powered search/tools.
- Comfortable learning new tools and working with structured information.
- Graduation date of Dec 2026 or later.
- Must be enrolled in a program of study with a university to be eligible.
Nice To Haves
- Experience with knowledge bases or documentation tools (school projects or internships count).
- Familiarity with AI concepts like chatbots, enterprise search, or Retrieval-Augmented Generation (RAG).
Responsibilities
- Help audit and organize knowledge content across platforms like Simpplr, Confluence, Jira, ServiceNow, and SharePoint.
- Identify outdated, duplicate, or missing content and document recommendations for cleanup.
- Assist with creating and updating knowledge articles, FAQs, and process guides.
- Apply tagging, metadata, and basic taxonomy standards to improve search and AI retrieval.
- Test and validate “Ask” bot responses for accuracy, relevance, and proper access scoping.
- Support simple reporting on content freshness and common knowledge gaps.
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What This Job Offers
Career Level
Intern
Number of Employees
501-1,000 employees
