Chick-fil-A Kitchen Team Leader

Chick-fil-A•Columbia, SC

42d•Onsite

About The Position

Are you passionate about leading a team in a fast-paced, fun, and loving environment? Do you thrive in a dynamic and enthusiastic workplace? Join Chick-fil-A and be part of a team where teamwork and leadership development are at the core. As a Back of House Team Lead, you will have the opportunity to work in a positive, people-focused setting. You will learn valuable skills, enjoy a flexible schedule, and be part of a community that values your contribution.

Requirements

Work flexible work schedules to support the restaurant's operations and guest demands.
Available to work a minimum of 30+ hours per week.
Ability to open and close the restaurant while performing safe and secure audits.
Hold self and team members accountable to the restaurant dress code, break and lunch meal periods, and discounts policies.
Maintain a positive working relationship and treat all team members with respect while providing them with direction and feedback.

Responsibilities

Work flexible work schedules to support the restaurant's operations and guest demands.
Available to work a minimum of 30+ hours per week.
Ability to open and close the restaurant while performing safe and secure audits.
Hold self and team members accountable to the restaurant dress code, break and lunch meal periods, and discounts policies.
Maintain a positive working relationship and treat all team members with respect while providing them with direction and feedback.
Lead, follow-up, and participate in daily/weekly/monthly/quarterly cleaning checklists.
Ensure that team members monitor dining room, restroom, parking lot and overall facility cleanliness.
Be a Food Safety Ambassador in your work center and on your team lead on duty shifts.
Participate in Safe Daily Critical(s), ERQAs, and Equipment Temperature Checks while immediately correcting identified issues.
Ensure that Team Members work at a pace to maintain the restaurant's established speed of service guidelines.
Addresses guest issues that may arise using the HEARD model, consult with your respective director regarding complex issues.
Be receptive and accountable to feedback and coaching from your respective Director
Support the Catering Coordinator by facilitating the sequence of food preparation to ensure an on-time delivery to the guest.
Ensure regular deep cleaning maintenance /boil-outs are completed for designated kitchen equipment.
Lead and support a LEAN kitchen model through the reduction/elimination of product waste.
Create and maintain a clean and safe working environment by ensuring kitchen cleaning checklists are completed immediately following day-part transitions.
Partner with prep team member to ensure accurate weights and measures are utilized for all recipe items.
Forecast daily prep items while ensuring to monitor/record prep waste on Saturday evening.
Complete designated truck orders and submit credits weekly. (If applicable)
Train, execute and follow-up on AHA system performance and metrics.
Oversee the daily operations of the kitchen and provide direction to the kitchen team.