Kitchen Team Lead

The Road Home•Salt Lake City, UT

12d•$17•Onsite

About The Position

The Kitchen Team Lead assists in the daily operation of the kitchen, including food planning, preparation, ensuring proper food handling, food and kitchen clean-up, and maintaining safe and sanitary conditions of the facilities and equipment. This position provides critical leadership support by supervising staff and directing meal service, clean-up, and daily assignments in the Kitchen Manager's absence. The role requires a deep commitment to the mission of serving adults and families experiencing homelessness at The Road Home.

Requirements

Experience working with diverse and/or vulnerable populations is preferred.
High School Diploma or GED preferred.
Act as a member of a cohesive team and be a strong team player.
Ability to communicate effectively and handle difficult situations with professionalism, compassion, and from a Trauma Informed Care perspective.
Ability to evaluate own performance to increase effectiveness as the Team Lead.
Ability to prioritize tasks and be flexible in responding to changes.
Willing to obtain a Food Handlers Permit/or ServSafe certification within the first 30 days of employment.
Strong interpersonal skills and ability to work with diverse populations.
Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy.
Use basic computer programs (email, spreadsheets, and more) and have basic computer skills.
Ability to accept supervision, direction, and feedback with openness.
Be reliable, dependable, and consistent in attendance.
Ability to lift and move heavy items up to 50 pounds.
Ability to sit, stand, and move for at least an hour at a time or more.
Ability to bend, squat, kneel, twist, push, and pull to perform job functions.
Ability to safely climb stairs, ladders, and step stools.
Ability to operate kitchen equipment.
Must be at least 21 years old, have a valid, unexpired driver’s license, and the ability to drive a vehicle, as needed.

Responsibilities

Assist in regulating activities in the kitchen, ensuring rules and procedures are followed.
Support the Kitchen Manager in daily operations and act as the lead supervisor for kitchen staff when the manager is not present.
Assist in resolving conflicts with guests when necessary.
Assist in developing menu plans in collaboration with delivered meals.
Ensure meals are served at scheduled times each day.
Provide proper training to Kitchen Staff.
Collaborate with the Volunteer Coordinator to direct kitchen volunteers.
Direct and support kitchen volunteers in all duties, ensuring adherence to cleanliness standards and teaching safe food handling practices, including the proper use of personal protective equipment (PPE) such as hairnets, gloves, and aprons.
Assists Kitchen Manager in inventory and reports.
Provide clear and specific information to guests and instruct them on kitchen expectations in a kind, compassionate, and Trauma Informed way.
Maintain an organized kitchen, food storage locations, and all equipment to ensure all is in proper working order and to meet all Health Department standards.
Assist with the oversight of food storage and food handling practices to maintain the kitchen and food service areas according to safe food handling regulations.
Develop positive relationships with centers volunteers, guests, and other agency staff.
Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more.
Participate in emergency drills and environmental safety activities, as required.
Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff.
Other duties as assigned.
Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply.
Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve.
Advance the agency’s commitment to honoring diverse ethnic and cultural heritages through dailactions that foster genuine belonging.
Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission.
Maintain healthy boundaries using trauma-informed approaches in all interactions.
Must pass a pre-employment background check and drug screening.